Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives
Job Description
Little Caesars Enterprises, Inc. is a globally recognized pizza restaurant chain known for its commitment to quality, convenience, and value. Established decades ago, Little Caesars has grown into a leading player in the quick-service restaurant industry, famous for its Hot-N-Ready pizzas and customer-centric approach. Boasting a strong corporate culture that fosters growth and professional development, Little Caesars invests heavily in its colleagues, valuing their contributions and focusing on long-term career growth. The company's headquarters houses the Little Caesars Global Resource Center (GRC), a state-of-the-art facility that supports various corporate functions and serves as a hub for colleague collaboration and guest... Show More
Job Requirements
- High school diploma or equivalent
- At least three years of customer service experience
- Demonstrated ability to provide exceptional internal and external customer service
- Excellent active listening skills
- High demonstration of personal and professional integrity
- Highly organized and self-motivated
- Exceptional attention to detail
- Ability to multi-task and maintain professionalism
- Able to anticipate needs and resolve problems quickly
- Proficient in Microsoft Outlook, Word, Excel and PowerPoint
- Fluent in reading, writing and speaking English
- Has taken courses in hotel management or relevant field
- Concierge or hospitality experience preferred
Job Qualifications
- High school diploma or equivalent
- At least three years of customer service experience
- Demonstrated ability to provide exceptional internal and external customer service
- Excellent active listening skills with the ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
- High demonstration of personal and professional integrity
- Highly organized and self-motivated, with exceptional attention to detail
- Ability to multi-task several activities and duties simultaneously while maintaining a calm and professional demeanor
- Able to anticipate needs and resolve problems quickly
- Proficient in Microsoft Outlook, Word, Excel and PowerPoint
- Fluent in reading, writing and speaking English
- Has taken courses in hotel management or relevant field
- Concierge or hospitality experience preferred
Job Duties
- Warmly and sincerely greet guests and assist them with getting to their destination with the necessary credentials and notifying colleagues as their guests arrive
- Assist guests with locating an appropriate place to wait for their meeting including a place to sit/work, internet access, something to drink, a place to secure belongings, introduction to displays about the company
- Maintain working knowledge of meetings and events scheduled throughout the building and communicate with appropriate teams to ensure room layouts are setup correctly
- Maintain a service orientated mindset by continuously looking for ways to help colleagues and guests
- Ensure Welcome Center remains clean, organized and stocked throughout the day
- Assist colleagues in submitting facilities requests and follow-up to ensure issues are resolved quickly and appropriately
- Promptly answer phone calls to the Welcome Center with a cheerful, friendly greeting and respond to inquiries or direct caller to the appropriate colleague
- Observe and report incidents or suspicious activity to security
- Be knowledgeable of key information about Little Caesars and other Ilitch Companies, the District Detroit, department contacts, local dining and transportation options, etc. in order to respond to guest inquiries
- Other duties and responsibilities as directed by supervisor
- Assist in facility tech functions as needed
- Support Manager, GRC Services to develop processes that ensure the building operates efficiently and smoothly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter