SR COMPANIES LLC

Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $14.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts

Job Description

The Canopy at Walden Woods is a reputable senior living community located in Plant City, Florida. Known for its commitment to providing compassionate and high-quality care, The Canopy at Walden Woods strives to create a warm, welcoming environment that enhances the lives of its residents and their families. This community stands out for its focus on respect, kindness, and fostering a family-like atmosphere. As a respected leader in senior living, The Canopy integrates a host of amenities and services designed to support the physical, emotional, and social well-being of its residents, helping them maintain a fulfilling and dignified lifestyle.

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Job Requirements

  • High school diploma or general education degree (GED)
  • less than one year related experience or training
  • knowledge of Microsoft Office Suite
  • ability to read and comprehend simple instructions and memos
  • strong communication skills
  • ability to interact empathetically with residents, families, and visitors
  • ability to follow written and verbal instructions
  • ability to perform light housekeeping duties
  • ability to work as part of a team
  • comply with attendance and call off policies
  • adhere to dress code
  • ability to maintain confidentiality and comply with HIPAA regulations
  • ability to lift and move up to 25 pounds occasionally

Job Qualifications

  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • ability to write simple correspondence
  • ability to effectively present information in one-on-one and small group situations
  • ability to apply common sense to carry out detailed but uninvolved written or oral instructions
  • ability to deal with problems involving a few concrete variables in standardized situations
  • knowledge of Microsoft Office Suite
  • high school diploma or GED
  • less than one year related experience or training or equivalent combination of education and experience

Job Duties

  • Speaks to and interacts with residents, families, and visitors while showing empathy, kindness, compassion, and respect
  • answers phone with a welcoming and inviting attitude
  • assists in scheduling new hires for review and completion of new hire paperwork
  • assists the Business Office Manager when needed
  • receives and routes incoming and outgoing mail
  • types all correspondence as requested
  • responds promptly and courteously to resident requests including phone calls and inquiries from families and visitors
  • greets families and visitors and introduces them to appropriate department heads
  • answers questions to prospects regarding the community in absence of the Sales Director
  • communicates effectively in a language each resident understands
  • ensures residents or responsible parties sign residents out when leaving the community
  • follows written and verbal instructions
  • practices good body mechanics and safe working habits
  • observes and reports safety hazards promptly
  • knows each resident and family member by name
  • follows established policies and procedures in emergency situations
  • works as a team player with associates and management
  • demonstrates positive and respectful attitudes about work issues, policies, and procedures
  • complies with attendance and call off policy
  • participates in trainings and mandatory meetings
  • adheres to dress code policies
  • refrains from discussing resident care with families and visitors, referring inquiries to supervisors
  • complies with HIPAA regulations
  • assists in training new employees when necessary
  • takes initiative and offers solutions
  • undertakes special projects beyond regular duties
  • performs housekeeping and laundry duties to maintain cleanliness
  • assists residents in the dining room if needed
  • performs all other reasonable duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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