Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Established as a premier company in the sports and live entertainment sectors, Oak View Group offers an unmatched, comprehensive 360-degree solution set for a diverse collection of world-class owned venues. Their client roster is impressive, including some of the most influential and highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. With a focus on innovation, inclusivity, and excellence, Oak View Group is dedicated to providing outstanding experiences to every guest while fostering a diverse and... Show More
Job Requirements
- High school diploma or equivalent
- at least 1-2 years of supervisory experience in food and beverage service
- valid food handling certificate or alcohol service permit if required by state or federal regulations
- ability to work flexible hours including evenings, weekends, and holidays
- excellent attendance record
- ability to communicate effectively in English
- ability to stand for extended periods and perform physical tasks related to concessions work
- ability to handle cash and operate POS systems
- commitment to safety and harassment-free work environment
- ability to lead and mentor staff and volunteers
- knowledge of basic math for transaction handling
- willingness to adapt in a fast-paced, event-driven atmosphere
Job Qualifications
- At least 1-2 years experience working in a supervisory capacity in a food and beverage environment
- ability to supervise the work of others
- ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner
- ability to speak, read, and write in English
- ability to work well in a team-oriented, fast-paced, event-driven environment
- possess a valid food handling certificate or alcohol service permit if required by state or federal regulations
- ability to handle cash accurately and responsibly
- ability to calculate basic math functions related to POS credit transactions and product inventory
Job Duties
- Ensure proper set-up of all concessions locations prior to doors
- provide a high level of oversight and operational expertise resulting in the smooth, efficient, and profitable execution of events
- train new and current employees regarding property procedures and best practices
- cover or back up any open position to ensure location is fully operational and company standards on speed of service and guest satisfaction are met
- ensure the work environment is safe and free from harassment or discrimination and immediately address all safety concerns, hazards, accidents, or incidents
- provide ongoing assistance, training, and mentoring to event staff and volunteers and promote a positive, enthusiastic, and cooperative workplace environment
- obtain working knowledge of all concession locations including geographical locations, equipment, evacuation procedures, and facility access
- supervise the service of beverages including alcoholic beverages and verify guests' age
- assist in recording guest orders and relaying them to the kitchen via P.O.S system
- observe guests for additional requests and meal completion
- compute meal cost and present guests with the check
- recommend dishes and explain menu items
- maintain sanitation, health, and safety standards in work areas
- meet company attendance standards
- assure location equipment is operable and clean before events
- recognize and manage visibly intoxicated guests
- enforce company policies
- practice excellent human resources skills including employee relations and corrective action
- assist management with training, inventory, and special events
- perform all other duties as assigned by managers and supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink - a focused job platform for restaurants and hotels.
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