Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Work Schedule
Flexible
Benefits
401(k) savings plan
401(k) matching
Job Description
The hiring organization is a dynamic venue operator specializing in providing exceptional event experiences, particularly in large-scale arenas. This company excels in managing various aspects of hospitality services, including food and beverage concessions, to ensure guests receive top-tier service during events. Known for creating a lively and welcoming environment, the company commits to operational excellence and outstanding guest satisfaction. With a focus on innovation, teamwork, and responsiveness to the fast-paced event industry, this organization supports its employees with comprehensive training and leadership development opportunities.
The role of Concessions Supervisor is pivotal to the seamless delivery of food and beve... Show More
The role of Concessions Supervisor is pivotal to the seamless delivery of food and beve... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1-2 years supervisory experience in food and beverage service
- Ability to work flexible hours including nights, weekends, and holidays
- Must possess or be able to obtain required food handling and alcohol service certifications
- Strong interpersonal and leadership skills
- Must be able to stand for extended periods and perform physical tasks associated with event work
- Excellent attendance record
- Ability to work well under pressure in a fast-paced environment
Job Qualifications
- At least 1-2 years experience in a supervisory role within a food and beverage environment
- Ability to supervise others effectively
- Strong communication skills with employees, co-workers, volunteers, management, and guests
- Ability to speak, read, and write English proficiently
- Ability to work well in a team-oriented, fast-paced event-driven environment
- Possession of a valid food handling certificate or alcohol service permit if required
- Ability to handle cash accurately and responsibly
- Ability to perform basic math functions related to POS transactions, cash reconciliation, and inventory
Job Duties
- Ensure proper set-up of all concessions locations prior to doors including verifying opening inventory and assigning duties
- Provide a high level of oversight and operational expertise for smooth, efficient, and profitable event execution
- Train new and current employees on property procedures and best practices
- Cover or back-up any open position to maintain full operational status and meet company standards for speed of service and guest satisfaction
- Ensure a safe work environment free from harassment or discrimination and promptly address safety concerns
- Provide ongoing assistance, training, and mentoring to event staff and volunteers while promoting a positive workplace
- Obtain working knowledge of all concession locations including geography, equipment, and evacuation procedures
- Supervise the service of beverages including checking IDs for alcohol sales
- Assist in recording guest orders and relaying to kitchen using P.O.S. system
- Observe guests to respond to requests and determine when meals are completed
- Compute meal costs, present checks, accept payments and provide change
- Recommend menu items and explain ingredients or preparation methods
- Maintain sanitation, health, and safety standards in work areas
- Demonstrate excellent attendance
- Assure concession equipment is operable and clean prior to events
- Identify and address visibly intoxicated guests appropriately
- Enforce all company policies and procedures
- Practice excellent HR skills including employee relations, corrective action, coaching, and counseling
- Assist management with projects including training, inventory, and special events
- Perform all other duties assigned by managers and supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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