Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group is a global leader in venue development, management, and premium hospitality services dedicated to the live event industry. With a vast portfolio that includes some of the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide, Oak View Group offers a 360-degree comprehensive solution for venue operations. Renowned for its commitment to excellence and innovation, Oak View Group works tirelessly to create unforgettable entertainment experiences for guests while supporting the success of its clients by managing world-class venues with professionalism and operational expertise.
The company prides itself o... Show More
The company prides itself o... Show More
Job Requirements
- High school diploma or equivalent
- At least 1-2 years of supervisory experience in food and beverage
- Valid food handling certificate or alcohol service permit if required
- Ability to work event schedules including evenings and weekends
- Strong communication skills
- Ability to manage and mentor employees and volunteers
- Ability to maintain excellent attendance
- Capable of working in a fast-paced, team environment
- Ability to handle cash and perform basic math functions
- Knowledge of safety and sanitation standards
Job Qualifications
- At least 1-2 years’ experience in a supervisory capacity in food and beverage
- Ability to supervise the work of others
- Ability to communicate clearly and respectfully with employees, management, and guests
- Ability to speak, read, and write in English
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Possess valid food handling certificate or alcohol service permit if required
- Ability to handle cash accurately and responsibly
- Ability to perform basic math related to POS transactions and inventory
Job Duties
- Ensure proper set-up of all concessions locations prior to doors
- Provide oversight and operational expertise resulting in smooth, efficient and profitable event execution
- Train new and current employees on property procedures and best practices
- Cover and back-up any open position to assure full operation and meet company standards for speed of service and guest satisfaction
- Ensure workplace safety, address safety concerns and relay issues to management
- Provide ongoing assistance, training, and mentoring to event staff and volunteers
- Supervise the service of beverages including checking guest IDs for alcohol purchase
- Assist in recording guest orders and relaying to kitchen via POS system
- Observe guests to respond to additional requests and determine meal completion
- Compute meal cost, accept payments and provide change
- Recommend dishes and explain menu items
- Maintain sanitation, health, and safety standards in work areas
- Ensure location equipment is operable and clean before events
- Recognize and manage visibly intoxicated guests appropriately
- Enforce all company policies and procedures
- Perform human resources duties including employee relations and corrective actions
- Assist management with training, inventory, and special event projects
- Perform other duties assigned by managers and supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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