Concessions Supervisor | Part-Time | Colorado State University
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Benefits
401(k) savings plan
401(k) matching
paid leave accrual
Part-time employment
seasonal employment
internship opportunities
Equal opportunity employer
Job Description
Oak View Group (OVG) is the global leader in venue development, management, and premium hospitality services specifically tailored for the live event industry. The company offers an unmatched, comprehensive 360-degree solution set for a collection of world-class owned venues, encompassing arenas, convention centers, music festivals, performing arts centers, and cultural institutions. OVG's client roster includes some of the most influential and highest-attended venues worldwide, solidifying its presence as a major player in live entertainment. OVG stands out by delivering superior experiences to guests and partners through innovation and operational excellence, supporting a diverse portfolio that spans the sports, music, and... Show More
Job Requirements
- High school diploma or equivalent
- At least 1-2 years' experience in a supervisory role within food and beverage service
- Valid ServSafe Manager or food handler certification
- Ability to stand for long periods (8-10 hours) during events
- Ability to work in fast-paced, high-pressure live event settings
- Strong communication and leadership skills
- Ability to pass background and reference checks
- Availability to work varied shifts including nights, weekends and holidays
Job Qualifications
- At least 1-2 years' experience working in a supervisory capacity in a food and beverage environment
- Ability to supervise the work of others
- Ability to communicate clearly, respectfully and professionally with employees, co-workers, volunteers, management staff and guests
- Ability to speak, read and write in English
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Possess valid food handling certificate or alcohol service permit if required by state or federal regulations
- Ability to handle cash accurately and responsibly
- Ability to calculate basic math functions related to cash and credit transactions, cash reconciliation and product inventory
- ServSafe Manager or food handler certification
Job Duties
- Ensure proper set-up of all concessions locations prior to doors including verifying opening inventory and assigning duties to concession workers
- Provide a high level of oversight and operational expertise resulting in smooth, efficient and profitable execution of events
- Train new and current employees regarding property procedure and best practices
- Cover/back-up any open position to assure location is fully operational and meet company standards for speed of service and guest satisfaction
- Ensure work environment is safe and free from harassment or discrimination and address safety concerns immediately
- Ensure event staff and volunteers are aware of workplace expectations and provide ongoing assistance, training and mentoring
- Obtain working knowledge of all concession locations including equipment, evacuation procedures, and facility access
- Supervise service of beverages including alcoholic beverages and verify guest IDs
- Record guest orders and relay to kitchen via P.O.S. system
- Observe guests for additional requests and determine when meal is completed
- Compute meal cost, present check, accept payments and provide change
- Recommend dishes and explain menu items and ingredients
- Maintain sanitation, health and safety standards in work areas
- Maintain excellent attendance and punctuality
- Ensure location equipment is operable and clean
- Recognize visibly intoxicated guests and take action to cut off alcohol
- Enforce all company policies and procedures
- Practice excellent human resource skills in employee relations, corrective action, coaching and counseling
- Assist management team with training, inventory and special event projects
- Perform all other duties as assigned by managers and supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.