Concessions Manager | Full-Time | Missouri State University
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
The Concessions Manager position is available within a dynamic and busy athletic department known for hosting a variety of large-scale events and games. This venue operates with a strong emphasis on guest satisfaction, operational efficiency, and compliance with industry standards. The department is responsible for managing multiple concession locations, which serve a high volume of guests that attend athletic and entertainment events. With a team consisting of supervisors, cashiers, cooks, and support staff, the department thrives on organized, professional management to ensure smooth, profitable operations. This role is a pivotal leadership position responsible for overseeing all aspects of concessions management... Show More
Job Requirements
- Associate's Degree in Culinary Management, Business Management, or related field
- 3-5 years of relevant experience in concessions or food and beverage management
- Strong knowledge of POS and computer systems
- Experience training employees and volunteers
- Advanced inventory management skills
- Ability to manage high-volume sales and product ordering
- Excellent communication and interpersonal skills
- Ability to make quick decisions under pressure
- Ability to work flexible hours including evenings and weekends
- Knowledge of food safety, alcohol service and sanitation regulations
- Commitment to professional ethics and integrity
- Preferred certification in food service sanitation
- Preferred certification in alcohol service
Job Qualifications
- Associate's Degree or greater in Culinary Management, Business Management, or related field
- 3-5 years experience in concessions management or related food and beverage management roles
- Proficient with computer applications including Microsoft Office, POS systems and timekeeping software
- Experience in training employees and volunteers
- Advanced knowledge of inventory procedures and controls
- Skilled in ordering products for high-volume venues
- Excellent communication skills for positive, professional interactions
- Ability to make quick business and operational decisions under pressure
- Strong team orientation and ability to work in fast-paced event-driven environments
- Thorough knowledge of sanitation, food preparation, alcohol service policies and safety standards
- Mathematical skills for cash transactions and inventory reconciliation
- High level of integrity, professionalism, ethics and confidentiality
- Preferred nationally recognized certifications in food service sanitation and alcohol service
Job Duties
- Manage, develop and mentor part-time concessions employees including initiating discipline as required
- Complete documentation of employee performance and attendance issues as per company policy
- Ensure proper set-up of all concessions locations prior to event doors opening
- Verify opening inventory, assign employee duties, ensure sanitation standards and operational readiness
- Provide oversight and operational expertise for smooth, efficient and profitable event execution
- Oversee inventory management, product ordering, and high-volume sales
- Manage all venue concessions operations before, during and after events including staff scheduling, equipment inspection, POS monitoring, guest complaint resolution, training, food production, clean-up and post-event reporting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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