Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $83,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group is a global leader in venue development, management, and premium hospitality services specifically designed for the live event industry. Their expertise spans a comprehensive 360-degree approach, providing an unmatched service suite across a portfolio of world-class owned venues. They cater to a prominent client roster that includes some of the most influential and highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Oak View Group's commitment to excellence in the live events sector places them at the forefront of the industry, ensuring that audiences and guests experience unparalleled entertainment and hospitality. Operating at... Show More
Job Requirements
- 3-5 years of experience in concessions management or food and beverage management
- Degree or equivalent four or more years of related experience
- Proficiency in Microsoft Office and POS systems
- Experience training employees and volunteers
- Knowledge of inventory procedures and controls
- Experience ordering products for high-volume venues
- Excellent communication skills
- Ability to make quick operational decisions during events
- Ability to work in a fast-paced, event-driven environment
- Knowledge of sanitation, food handling, alcohol service, and safety policies
- Basic math skills for cash reconciliation and inventory
- Commitment to integrity and professionalism
- Food service sanitation certification preferred
- Alcohol service training certification preferred
Job Qualifications
- 3-5 years experience in concessions management or related food and beverage management
- Degree may be substituted with four or more years of relevant experience
- Proficient in Microsoft Office, POS and timekeeping systems
- Experienced in training employees and volunteers
- Advanced knowledge of inventory management and controls
- Skilled in ordering products for high-volume venues
- Strong communication skills fostering positive work environment
- Ability to make timely and effective operational decisions under pressure
- Ability to work in a fast-paced, team-oriented environment
- Thorough knowledge of sanitation, food preparation, alcohol service and safety standards
- Basic math skills related to cash and inventory management
- Commitment to integrity, professionalism, and confidentiality
- Food service sanitation certification preferred
- Alcohol service training certification preferred
Job Duties
- Manage, develop and mentor concessions staff including discipline and performance documentation
- Ensure proper set-up of concessions locations including inventory verification and sanitation compliance
- Provide high-level oversight and operational expertise for event execution
- Oversee inventory management, product ordering, and sales monitoring
- Supervise venue concessions operations including scheduling, equipment inspection, POS troubleshooting, and guest complaint resolution
- Train new and current employees on property procedures and best practices
- Cover any open position as needed to maintain operational standards
- Provide direction and oversight to supervisors and ensure compliance with safety, sanitation, and alcohol service policies
- Complete post-event evaluations, reporting and data tracking
- Maintain a safe and harassment-free work environment with immediate action on safety concerns
- Mentor event staff and volunteers to promote a positive workplace
- Obtain working knowledge of all concession locations and related operational details
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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