Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligibility
Job Description
Oak View Group (OVG) is the global leader in venue development, management, and premium hospitality services for the live event industry. Specializing in providing comprehensive, 360-degree solutions, Oak View Group owns and operates a distinguished portfolio of world-class venues and partners with some of the most influential, highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions across the globe. Their expertise is deeply rooted in creating memorable experiences through outstanding event and venue management, enhancing operational efficiencies, and delivering superior guest services to millions of patrons annually. As a company, OVG emphasizes innovation, inclusivity, and excellence while... Show More
Job Requirements
- Associate's degree or equivalent education
- Minimum two years experience in concessions or food and beverage management
- Four or more years experience in supervision roles
- Proficiency in computer applications such as Microsoft Office and POS systems
- Ability to conduct employee training
- Knowledge of inventory control and product ordering
- Strong interpersonal and communication skills
- Ability to make decisions quickly and effectively under pressure
- Ability to work flexible schedules including nights and weekends
- Knowledge of sanitation and safety regulations
- Commitment to professional ethics and integrity
- Certification in food service sanitation preferred
- Certification in alcohol service training preferred
Job Qualifications
- Associate's degree or higher in Culinary Management, Business Management, or related field
- Two or more years' experience in concessions management or food and beverage management
- Four or more years' experience in concessions supervision or related position
- Proficient in Microsoft Office, POS systems and timekeeping software
- Experience training employees and volunteers
- Advanced knowledge of inventory procedures and controls
- Experience ordering products for high-volume venues
- Excellent communication skills
- Ability to make quick business and operational decisions under pressure
- Ability to work in team-oriented, fast-paced event-driven environments
- Thorough knowledge of sanitation, food preparation, alcohol service, and safety standards
- Ability to perform basic math related to POS cash and inventory control
- High standards of integrity, professionalism, and confidentiality
- Food service sanitation training certification preferred
- Alcohol service training certification preferred
Job Duties
- Manage, develop and mentor a staff of part-time and full-time concessions employees, including employee discipline
- Complete documentation of employee performance and attendance issues
- Ensure proper set-up of all concessions locations prior to doors and verify opening inventory
- Provide operational expertise for smooth, efficient and profitable event execution
- Oversee large volume inventory, order products and manage high volume sales
- Manage all venue concessions operations including scheduling, POS monitoring, guest complaint resolution, food production and post-event reporting
- Train new and current employees regarding procedures and best practices
- Cover or back-up any open position as needed to maintain full operational standards
- Provide direction and oversight to supervisors, stand managers, cooks and cashiers
- Ensure compliance with State, Federal and IEC policies including alcohol and food safety
- Complete post-event evaluations and generate reports
- Maintain a safe and harassment-free work environment
- Promote cooperative workplace environment by working alongside staff and volunteers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter