Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligibility
Job Description
Oak View Group (OVG) is a global leader specializing in venue development, management, and premium hospitality services within the live event industry. With a comprehensive approach, OVG offers a 360-degree solution set that encompasses a portfolio of world-class owned venues along with a client roster including some of the most influential and highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. This positions OVG as a powerhouse in shaping the live entertainment landscape through innovative management and exceptional service delivery.
The company is known for its commitment to excellence in venue operations and hospitality, fostering a... Show More
The company is known for its commitment to excellence in venue operations and hospitality, fostering a... Show More
Job Requirements
- Bachelor's degree preferred
- Associate's degree in Culinary Management, Business Management, or related field
- 3-5 years of experience in concessions or food and beverage management
- Experience with POS and inventory management systems
- Excellent attendance and availability to work evenings and weekends
- Strong leadership and communication skills
- Ability to work flexible schedules including event-driven hours
- Knowledge of food safety, sanitation, and alcohol service regulations
- Ability to supervise and train staff effectively
- Ability to manage inventory and product ordering
- Ability to resolve guest complaints and operational challenges
- Strong problem-solving skills and attention to detail
- Able to maintain a safe and harassment-free work environment
- Ability to work well under pressure in a fast-paced environment.
Job Qualifications
- Associate's degree or higher in Culinary Management, Business Management, or related field
- 3-5 years of experience in concessions management, food and beverage management, or related field
- Degree in concessions supervision or related area
- Solid working knowledge of Microsoft Office, POS systems, and timekeeping software
- Experience in training employees and volunteers
- Advanced inventory procedures and controls knowledge
- Experience ordering products for high-volume venues
- Strong communication skills for interacting with employees, management, and guests
- Ability to make sound operational decisions under pressure
- Ability to work in fast-paced, team-oriented, event-driven environments
- Thorough knowledge of sanitation, food preparation, alcohol service, and safety standards
- Basic math skills related to POS transactions, cash reconciliation and inventory
- High standards of integrity, professionalism and confidentiality
- Nationally recognized food service sanitation certification preferred
- Nationally recognized alcohol service training preferred.
Job Duties
- Manage, develop and mentor part-time concessions staff including disciplining employees as needed
- Complete documentation of employee performance and attendance issues
- Ensure proper set-up of all concessions locations prior to opening
- Verify opening inventory, assign duties, ensure sanitation standards are met and locations are operational
- Provide operational oversight for efficient and profitable event execution
- Oversee inventory, order product, and manage high-volume sales
- Manage concessions operations before, during and after events including scheduling, check-in, equipment inspection, POS monitoring, guest complaint resolution, training, food production, clean-up, and reporting
- Train new and current employees on property procedures and best practices
- Cover any open position to ensure operational standards
- Provide direction to supervisors, stand managers, cooks, and cashiers
- Ensure compliance with state, federal and OVG policies including alcohol and food safety
- Report alcohol service or compliance issues promptly
- Complete post-event evaluations and reporting
- Maintain a safe work environment free from harassment and discrimination
- Address safety concerns and relay issues to management
- Promote positive and cooperative workplace environment
- Obtain knowledge of concession locations, equipment, evacuation procedures and facility access.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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