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Concessions Manager - Fenway Park

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $70,000.00
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Work Schedule

Weekend Shifts
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Benefits

Dental Insurance
Health Insurance
Disability insurance
Vision Insurance
Parental leave

Job Description

Aramark Sports & Entertainment is a prominent leader in the sports and entertainment hospitality industry, providing comprehensive food and beverage services at some of the most iconic venues across the United States and beyond. They are renowned for creating unique and memorable guest experiences through innovative concessions and dining solutions tailored to meet the diverse tastes and preferences of their customers. Among their prestigious portfolio of venues, Fenway Park stands out as the historic home of the Boston Red Sox, located in Boston, Massachusetts. Fenway Park is one of the most celebrated baseball stadiums in the world, famous for its... Show More

Job Requirements

  • Must be able to stand for extended periods of time
  • Must be able to work an event-based schedule, including weekends, evenings, and holidays, as required by business needs
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Ability to maintain effective client and customer rapport
  • Ability to demonstrate excellent customer service
  • Ability to maintain an effective working relationship with other departments
  • Minimum of 1-2 years experience in food service management
  • Bachelor's degree or equivalent experience preferred

Job Qualifications

  • Minimum of 1-2 years of experience in a high-volume, multi-unit food service management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P&L statements
  • Deliver client and company financial targets
  • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
  • Educate teams on key levers to improve margins
  • Bring value through efficient operations, appropriate cost controls, and profit management
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensure entire team is trained and able to implement
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees
  • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • Lead the front of the house of the dining operation (Cafeteria/Residential Dining Facility) in conjunction with the Food Service Director
  • Plan, direct, and coordinate food service activities in order to deliver a finished product to the customer

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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