Concessions Manager - Birmingham Jefferson Convention Complex
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health savings account
Flexible spending account
Life insurance
Disability insurance
accident insurance
critical illness coverage
Hospital Indemnity coverage
Identity Theft Protection
Adoption assistance
Job Description
Sodexo Live! is a global leader in venue and event management, specializing in creating exceptional experiences at some of the world's most prestigious venues. From sports arenas and concert halls to large-scale convention centers, Sodexo Live! is dedicated to delivering unforgettable moments for fans, guests, and team members alike. The company prides itself on fostering a dynamic and inclusive work environment where individuals can grow their careers and contribute meaningfully to outstanding event execution. With a commitment to excellence and innovation, Sodexo Live! supports its team members with robust training and development opportunities, ensuring they thrive in a fast-paced and... Show More
Job Requirements
- able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise
- must be able to lift up to 50 pounds in weight
- must be able to maneuver in an often tightly-quartered environment
- hours may be extended or irregular to include nights, weekends and holidays
Job Qualifications
- 1-2 years of experience in food service management or event concessions management
- experience in a large-scale venue, sports stadium or arena setting is a plus
- strong leadership and team management skills
- excellent client service and communication skills
- strong problem-solving and conflict resolution abilities
- knowledge of health and safety regulations related to food service
- may require long hours, including weekends, evenings, and holidays, depending on event schedules
Job Duties
- Supervise all food and beverage concessions operations
- monitor concession stand staffing and coordinate with event managers to ensure proper staffing levels based on event size
- manage relationships with clients on a daily basis
- ensure a high level of customer service is provided by all staff members
- handle customer inquiries, complaints, and feedback promptly and professionally
- ensure all food and beverage operations comply with local, state, and federal regulations
- assist with the setup and breakdown of concession areas
- ensure that special dietary requests or menu modifications are addressed as needed
- hire, train, and supervise concession staff
- create schedules to ensure proper staffing levels
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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