Columbia Fireflies

Concessions Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Employee Discounts
Professional development opportunities
equal opportunity employment

Job Description

This hiring establishment operates within the food and beverage sector, specifically managing services in a dynamic facility that hosts a variety of events, including sports, meetings, and special functions. Recognizing the importance of seamless food and beverage services, the facility ensures high standards of quality, efficiency, and regulatory compliance under the leadership of a dedicated team. With a strong commitment to customer satisfaction and operational excellence, the venue offers a vibrant environment where quality service and hospitality are paramount. The company values professionalism, coordination, and maintaining health and safety standards as top priorities, making it a reputable employer in its... Show More

Job Requirements

  • Minimum of 3 years in food service management
  • experience in a sports arena preferred
  • ability to receive and maintain a Safe Serve Certification
  • advanced verbal and written communication skills
  • customer service skills
  • excellent organizational skills
  • attention to detail
  • ability to meet deadlines
  • high emotional intelligence
  • strong supervisory and leadership skills
  • ability to prioritize and delegate tasks
  • ability to work in a fast-paced and stressful environment
  • proficiency with Microsoft Office Suite or related software

Job Qualifications

  • Minimum of 3 years in food service management (experience in sports arena preferred)
  • ability to receive and maintain a Safe Serve Certification
  • advanced verbal and written communication skills
  • customer service skills to provide excellent service and hospitality
  • excellent organizational skills and attention to detail, providing consistency in every aspect of service
  • excellent time management skills with a proven ability to meet deadlines
  • high emotional intelligence, strong supervisory and leadership skills
  • ability to prioritize tasks and to delegate them when appropriate
  • ability to function well in a high-paced and at times stressful environment and adapt to the circumstances
  • proficient with Microsoft Office Suite or related software

Job Duties

  • Coordinates with Kitchen staff and other functional areas on the timing and production of service
  • makes sure all spaces are clean and orderly after each event or end of day
  • fulfills appropriate staffing for each event involving concession (bar or cart) service
  • manages full operations of concessions during an event
  • trains all staff in food service
  • ensures bars meet and operate according to laws and regulations
  • schedules and monitors labor in accordance to need and fiscal budget
  • maintains timesheets for payroll accuracy
  • POS knowledge, operation and troubleshooting preferred
  • accounts for and reconciles POS systems and revenues
  • ensures a Health Department Score of 95 or higher
  • hires and trains all servers, cashiers, bartenders, and other required staff
  • maintains an active role in local hospitality community and professional associations (at least 1 of the two required organizations)
  • must conduct pre-shift meetings to reinforce training, provide updates, reinforce procedure and practices, and receive feedback from staff
  • duties typically associated with a career in baseball, including: pulling tarp, working festivals and parades, maintaining team’s office hours – both before, during and after the season

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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