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Concessions Lead | Part-Time | Missouri State University

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
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Benefits

401(k) savings plan
401(k) matching
tip eligibility
part-time role benefits
Event-based work environment

Job Description

The company hiring for this position operates in the food and beverage service industry with a focus on concession stands typically located in event venues. This establishment provides a dynamic work environment where food and drink services are offered to guests at multiple concession locations, bars, and portable food and beverage stations before, during, and after various events. As a key player in the hospitality and entertainment sectors, the company emphasizes fast-paced, flexible service designed to ensure a memorable guest experience and efficient event execution. The part-time Concessions Lead role offers an hourly rate of 15.00 USD with eligibility for... Show More

Job Requirements

  • High school diploma or equivalent
  • At least 1-2 years experience in a food and beverage service environment
  • Must be 21 years or older
  • Ability to stand and walk extensively
  • Capability to lift up to 50 pounds
  • Ability to follow health and safety regulations
  • Valid food handling or alcohol service certification if applicable
  • Strong interpersonal and leadership qualities
  • Excellent attendance record
  • Ability to work flexible hours including event schedules

Job Qualifications

  • At least 1-2 years experience in a food and beverage environment
  • Must be 21 years of age or older
  • Ability to lead a team and monitor concession stand operations
  • Strong communication skills with employees, volunteers, management, and guests
  • Ability to speak, read, and write in English
  • Ability to work well in a fast-paced, team-oriented environment
  • Valid food handling certificate or alcohol service permit if required
  • Ability to perform basic math related to POS transactions and inventory

Job Duties

  • Ensure proper set-up of all concession locations prior to doors including verifying inventory and sanitation standards
  • Provide high level of oversight for smooth and profitable execution of events
  • Train new and current employees on procedures and best practices
  • Cover and back up any open position to maintain full operational status and service standards
  • Ensure work environment safety and address potential hazards or incidents immediately
  • Supervise beverage service including alcoholic beverages and verify guest identification
  • Assist in recording and relaying guest orders using POS system
  • Observe guests to respond to additional requests and monitor meal completion
  • Recommend menu items and explain ingredients or preparation methods
  • Maintain sanitation, health and safety standards
  • Demonstrate excellent attendance
  • Ensure location equipment is operable and clean before events
  • Recognize visibly intoxicated guests and take action to cut off alcohol service
  • Enforce company policies and procedures
  • Manage employee relations including coaching, corrective actions, and HR paperwork
  • Assist management with training, inventory, and special event projects
  • Perform additional duties as assigned by managers and supervisors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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