Concessions Lead Cook | Part-Time | Steven Tanger Center for the Performing Arts
Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
The Tanger Center, a premier entertainment and event venue, is renowned for hosting a wide array of concerts, sports events, and special occasions. As a leading destination for entertainment in the region, the Tanger Center prides itself on delivering exceptional experiences to thousands of guests annually. The venue combines state-of-the-art facilities with excellent customer service, making it a favored choice for both performers and audiences alike. The management team at Tanger Center is committed to maintaining high standards in all operations, especially in areas that directly impact guest satisfaction such as concessions and catering.
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We are currently seekin... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1-2 years supervisory experience in food and beverage
- strong communication skills
- ability to work evenings and weekends
- ability to stand for extended periods
- ability to handle fast-paced, changing work environments
- reliable attendance and punctuality
- ability to follow established recipes and procedures
- ability to maintain sanitation and safety standards
Job Qualifications
- At least 1-2 years experience working in a supervisory capacity in a food and beverage environment
- ability to supervise the work of others
- ability to communicate clearly and respectfully with employees, co-workers, volunteers, management staff, and guests
- ability to speak, read, and write in English
- ability to work well in a team-oriented, fast-paced, event-driven environment
Job Duties
- Ensure proper set-up of all concessions locations prior to doors
- verify opening inventory
- assign duties to concession workers including employees and volunteers
- ensure sanitation standards are met
- verify that each location is fully operational
- ascertain levels of food production based on projected guest attendance
- assure proper handling and distribution of cash by Stand Leaders
- provide high-level oversight and operational expertise for smooth, efficient, and profitable event execution
- train new and current employees on property procedures and best practices
- cover or back-up any open positions to maintain full operations and meet company standards for speed of service and guest satisfaction
- assist with Premium Services operations and event needs as directed
- ensure a safe work environment free from harassment or discrimination
- immediately address safety concerns, hazards, accidents, or incidents and report to management
- ensure event staff and volunteers understand workplace expectations
- provide ongoing assistance, training, mentoring, and constructive feedback
- promote a positive, enthusiastic, and cooperative workplace environment
- obtain working knowledge of all concession locations including geography, equipment, and facility access
- assist with recording and relaying guest orders via P.O.S. system
- observe guests and respond to additional requests
- compute meal costs, present checks, accept payments, and provide change
- recommend menu items and explain ingredient preparation
- maintain sanitation, health, and safety standards
- demonstrate excellent attendance
- ensure location equipment is operable and clean pre-event
- enforce company policies and procedures
- apply strong HR skills for employee relations including corrective action, coaching, counseling, and documentation
- assist Management team with training, inventory, and special events
- perform all other duties assigned by managers and supervisors
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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