Concessions Lead Cook | Part-Time | Steven Tanger Center for the Performing Arts
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $21.50
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a globally recognized leader in venue development, management, and providing premium hospitality services within the live event industry. With a comprehensive 360-degree approach, OVG manages an impressive portfolio of world-class venues, including arenas, convention centers, music festivals, performing arts centers, and cultural institutions. The company’s reputation is built on catering to some of the most influential and highest attended live event locations globally, ensuring exceptional experiences for attendees and stakeholders alike.
Established as a powerhouse in the event venue sector, Oak View Group is committed to innovation and excellence. They blend cutting-edge operational expertise... Show More
Established as a powerhouse in the event venue sector, Oak View Group is committed to innovation and excellence. They blend cutting-edge operational expertise... Show More
Job Requirements
- High school diploma or equivalent
- At least 1-2 years experience working in a food and beverage supervisory role
- Strong communication skills
- Ability to work flexible hours including evenings, weekends and holidays
- Must have excellent attendance and reliability
- Ability to lift and carry up to 50 pounds
- Ability to stand for extended periods
- Must be able to work in a fast-paced environment
- Ability to handle multiple tasks simultaneously
- Knowledge of food safety and sanitation standards
Job Qualifications
- At least 1-2 years experience working in a supervisory capacity in a food and beverage environment
- Ability to supervise the work of others
- Ability to communicate effectively with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner
- Ability to speak, read and write in English
- Ability to work well in a team-oriented, fast-paced, event-driven environment
Job Duties
- Ensure proper set-up of all concessions locations prior to doors
- Provide high level of oversight and operational expertise resulting in smooth, efficient and profitable execution of events
- Train new and current employees regarding property procedures and best practices
- Cover or back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met
- Assist with Premium Services operations and event needs, as directed
- Ensure work environment is safe and free from harassment or discrimination and immediately address all safety concerns, potential hazards, accidents or incidents
- Ensure event staff and volunteers are aware of workplace expectations and provide ongoing assistance, training and mentoring
- Obtain working knowledge of all existing concession locations including geographical locations, equipment, evacuation procedures, adjacent employee and guest areas, and facility access
- Assist in recording guest orders and relaying the order to the kitchen via P.O.S. system
- Observe guests to respond to additional requests and determine when meals are completed
- Compute cost of meals and present guests with checks, accept payments and provide change
- Recommend certain dishes and explain ingredient preparation
- Maintain sanitation, health and safety standards
- Demonstrate excellent attendance
- Ensure location equipment is operable and clean prior to events
- Enforce all company policies and procedures
- Practice excellent human resources skills including employee relations, corrective action, coaching and counseling
- Assist management with training, inventory and special events
- Perform all other duties as assigned by managers and supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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