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Concessions Box Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

Keeneland Hospitality is a renowned leader in the hospitality industry, known for its distinguished service and prestigious environment nestled in the heart of Kentucky. With a rich history and tradition of excellence, Keeneland offers an unparalleled experience to its guests, particularly during its famed live race meets and special events. The organization prides itself on fostering a culture of collaboration, respect, and high standards, making it one of the most esteemed venues for hospitality services in the region. Keeneland Hospitality is not just a workplace but a community that values professionalism, courteous service, and a deep commitment to creating memorable... Show More

Job Requirements

  • Must be at least 18 years of age
  • Food handler certification and alcohol server training or willingness to obtain
  • Flexible availability including weekends, holidays, and early mornings during live race meets and special events
  • Ability to work long hours on feet in fast-paced, team-oriented setting
  • Excellent communication, multitasking, and problem-solving skills
  • Previous serving experience preferred
  • Demonstrated commitment to customer service excellence and attention to detail

Job Qualifications

  • Previous serving experience is highly preferred
  • Demonstrated commitment to customer service excellence and attention to detail
  • Excellent communication, multitasking, and problem-solving skills
  • Ability to remain calm and composed during high-volume periods while delivering gracious service
  • Must be at least 18 years of age
  • Food handler certification and alcohol server training (or willingness to obtain) required
  • Flexible availability including weekends, holidays, and early mornings during live race meets and special events

Job Duties

  • Provide exceptional service with warmth, professionalism, and efficiency in accordance with Keeneland Hospitality standards
  • Welcome and engage guests with genuine hospitality, maintaining a polished and positive demeanor throughout their experience
  • Offer knowledgeable recommendations
  • Take accurate orders, input them into the POS system, and coordinate seamlessly with bar teams
  • Ensure timely delivery and proper presentation of all menu items
  • Anticipate and respond promptly to guest needs and preferences
  • Maintain clean service areas before, during, and after service
  • Adhere strictly to all health, safety, and sanitation guidelines, including responsible alcohol service
  • Uphold the Keeneland culture by fostering a spirit of collaboration, respect, and high standards among teammates

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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