Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
Prairie Meadows is a premier entertainment destination located in Altoona, Iowa, known for its vibrant horse racing program and dynamic hospitality services. As a full-time establishment, Prairie Meadows combines the thrill of live racing with exceptional food service operations, making it a bustling hub of activity throughout the year. The venue offers a unique blend of excitement and hospitality, aiming to provide guests with memorable experiences whether they're enjoying a race or dining in one of the many food and beverage outlets on-site.
The Concessions Supervisor role at Prairie Meadows is integral to maintaining the high standards of... Show More
The Concessions Supervisor role at Prairie Meadows is integral to maintaining the high standards of... Show More
Job Requirements
- High school diploma or equivalent preferred
- Minimum of one year of food service experience required
- Minimum of one year of supervisory experience preferred
- Excellent math, counting, and supervisory skills needed
- Outstanding customer service skills
- Ability to communicate and interact verbally and in writing with people of diverse backgrounds
- Knowledge of liquor handling laws pertaining to distribution, security, and management of minor employees
- Knowledge of Iowa Department of Health laws and regulations
- Working knowledge of Microsoft Office Suite and basic computer skills
- Ability to stand and walk for long periods of time
- Ability to lift 50 lbs and push carts up to 150 lbs
- Ability to work varied hours including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent preferred
- Minimum of one year of food service experience required
- Minimum of one year of supervisory experience preferred
- Excellent math and counting skills
- Outstanding customer service skills
- Ability to communicate effectively with diverse audiences
- Knowledge of liquor handling laws pertaining to distribution, security, and management of minor employees
- Understanding of Iowa Department of Health laws and regulations
- Working knowledge of Microsoft Office Suite and basic computer skills
Job Duties
- Supervise and coordinate daily duties of staff in various food outlets including The Paddock, Prairie Coffee Company, Hotel Café, Meadows Market, and racing concession stands with focus on food and beverage quality and service
- Assist with hiring, training, coaching, and issuing discipline as needed
- Ensure staffing levels meet budget requirements
- Assist with inventory processes including ordering products and supplies, verifying deliveries, and conducting monthly inventory counts
- Engage with operations floor during service, monitoring food quality and presentation
- Handle guest complaints and requests promptly and professionally
Job Qualifications
Experience
Mid Level (3-7 years)