The Pfister Hotel logo

The Pfister Hotel

Concessions Attd, PT

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

free movies
Amazing growth opportunities
Flexible Shifts
Employee Discounts
team environment
training programs
Paid Time Off

Job Description

Marcus Theatres is a renowned and respected leader in the entertainment and hospitality industry, specializing in providing exceptional movie-going experiences across a broad network of theatres. Established with a commitment to quality service, Marcus Theatres has grown into a company that not only emphasizes first-rate entertainment but also hospitality, cleanliness, and customer satisfaction. The company is deeply rooted in creating welcoming environments that cater to families, friends, and movie enthusiasts, offering comfortable seating, modern amenities, and a wide variety of concessions to enhance the overall theatre experience. With a dedication to technological innovation and customer service excellence, Marcus Theatres continuously... Show More

Job Requirements

  • No minimum education required
  • Ability to work evenings, weekends and holidays
  • Effective communication skills
  • Ability to stand and walk for extended periods
  • Ability to lift and move up to 35 pounds
  • Willingness to comply with company policies and procedures
  • Ability to wear a face mask during scheduled working hours

Job Qualifications

  • Possess strong interpersonal, verbal, and written communication skills
  • Willing and motivated to learn new skills and tasks to meet the changing demands of the industry
  • Flexible and accessible work schedule that includes late evenings, weekends and holidays as dictated by business needs
  • Ability to work in a high-volume, fast-paced, team environment
  • Have a passion for delivering unparalleled hospitality and high quality food and service
  • Ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies

Job Duties

  • Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions and thanking the guest
  • Sell food and beverage items at the concession stand
  • Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling and sampling
  • Operate point-of-sale terminals and make accurate change
  • Prepare food and beverage orders while following company food safety policies, as well as those of local regulatory agencies
  • Fill online concession orders and prepare for pickup
  • Perform daily concession maintenance duties, including daily stocking
  • Follow instructions on safe use of all chemicals/cleaning materials
  • Clean and sanitize the concession stand and beverage areas for guests and associates
  • Monitor and communicate social distancing guidelines
  • Make certain guest service is friendly, helpful and fast
  • Answer questions from guests and resolve any concerns
  • Uphold Marcus' high standards and execute company-wide programs
  • Assist with other functions as instructed by the General Manager or a member of the management team

Job Qualifications

Experience

No experience required

Job Location

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