Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
employee discount
employee recognition programs
Flexible Schedule
Job Description
Facility Management Corporation, commonly known as FMC Ice Sports, was established in 1992 and has since become a leading operator in the ice sports facility management sector. FMC Ice Sports specializes in managing and operating high-quality ice skating arenas and offering programs that support community engagement and promote an interest in hockey and skating. With an impressive portfolio, FMC is recognized as the largest operator of public ice arenas in the United States, managing 25 public arenas across Massachusetts. These partnerships span various municipalities, the Commonwealth of Massachusetts, and educational institutions, showcasing FMC's commitment to community and sport development.
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Job Requirements
- High school diploma or equivalent
- Serve Safe Certified or willingness to become certified
- Previous food handling and sanitation experience preferred
- Ability to work a flexible schedule including nights, weekends, and long hours
- Ability to adapt to new procedures and work collaboratively in a team environment
- Ability to maintain excellent attendance
- Strong organizational skills
- Previous supervisory experience preferred
- Excellent communication skills
Job Qualifications
- High school diploma or equivalent
- Serve Safe Certified or willingness to become certified
- Previous experience in food handling, sanitation, and customer service preferred
- Detail oriented with ability to multi-task and prioritize effectively in a fast-paced environment
- Ability to be self-directed while working in a team-oriented environment
- Ability to work a flexible schedule including nights, weekends, and long hours
- Ability to adapt to new procedures and work as a team to improve concession stand efficiency and quality
- Previous supervisory experience in a food service environment highly preferred
- Strong organizational and time management skills
- Excellent communication and interpersonal skills with ability to lead and motivate a team
Job Duties
- Supervise day-to-day operations of concession stands, ensuring smooth and efficient service
- Maintain inventory levels and order supplies as needed to meet customer demand
- Work with the Food and Beverage Manager to continuously improve procedures
- Recruit, hire, and train concession stand staff, providing ongoing coaching and performance feedback
- Create and manage staff schedules to ensure adequate coverage during operation hours
- Monitor and enforce food safety and sanitation standards following health department regulations and FMC standards
- Handle customer inquiries, feedback, and complaints promptly and professionally
- Collaborate with management to develop promotional strategies and enhance customer satisfaction
- Perform regular inspections of concession stands to ensure cleanliness, organization, and compliance with safety standards
- Prepare and analyze sales and inventory reports to identify opportunities for improvement and cost control
- Other duties as assigned to support the Concession operation as directed by the Food and Beverage Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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