Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Weekend schedule
Employee Discounts
Career development opportunities
Flexible Schedule
Job Description
DCU Center is a premier multi-purpose arena and convention facility located in Worcester, Massachusetts. Managed by ASM Global, a leading venue management company, DCU Center hosts a wide array of events ranging from concerts, sports events, conventions, and community functions. The center is renowned for its commitment to customer service excellence, operational efficiency, and creating memorable experiences for all visitors. This dynamic facility operates year-round, attracting diverse audiences and requiring a dedicated team to ensure smooth concession operations during various events.
The Concession Supervisor role at DCU Center is a pivotal position responsible for overseeing all aspects of concession sta... Show More
The Concession Supervisor role at DCU Center is a pivotal position responsible for overseeing all aspects of concession sta... Show More
Job Requirements
- High School Diploma or GED
- basic working knowledge of concession and cafeteria operations
- basic knowledge of cash handling procedures
- ServSafe certification
- alcohol training certification
- ability to interact with customers and coworkers to ensure compliance with company service standards
- ability to observe customers for appropriate alcohol serving per local laws
- ability to perform arithmetic operations involving all US monetary units
- ability to work in a team
- ability to work flexible hours including daytime, evenings, weekends and holidays
- must be able to read, write and speak English
- professional appearance and attitude
- must be at least 18 years old
Job Qualifications
- High School Diploma or GED
- basic working knowledge of concession and cafeteria operations
- basic understanding of cash handling procedures
- ServSafe certified
- alcohol training certification
- ability to interact with customers and coworkers to ensure compliance with company service standards
- ability to observe customer behavior for appropriate alcohol service under local ABC laws
- ability to perform arithmetic involving US monetary units
- ability to work in a team environment
- ability to work flexible hours including evenings, weekends and holidays
- must be able to read, write and speak English
- professional appearance and attitude
- must be at least 18 years old
Job Duties
- Verify inventories prior to event
- complete administrative paperwork
- assist stand managers in problem-solving
- ensure compliance with company policies and procedures, safety, sanitation and liquor laws
- ensure customer service, inventory control, cash control, food production, setup, cleanup and compliance
- work with stand managers to ensure adherence to safety, sanitation and alcoholic beverage laws
- ensure state and local health requirements are met for food handlers and alcoholic beverage servers
- assist with opening, closing and employee check-in duties
- report directly to Concessions Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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