Complex Senior Events Manager - Hilton San Francisco Union Square and Parc 55
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,000.00 - $88,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus potential
Job Description
Hilton San Francisco Union Square is a premier hotel located in the vibrant heart of Downtown San Francisco. Conveniently situated just a block away from iconic cultural landmarks such as the Curran and ACT theaters, and only two blocks from Union Square and the Westfield San Francisco Centre, this hotel provides guests with unparalleled access to the city's best shopping, dining, and entertainment venues. The hotel is also within close proximity to famous attractions like the Powell Street cable car turnaround, the San Francisco Museum of Modern Art, and the Moscone Convention Center, making it an ideal location for both... Show More
Job Requirements
- Minimum two years of hotel sales, catering or event sales experience required
- Knowledge of hotel property management systems such as Delphi.fdc preferred
- Effective communication skills
- Ability to manage multiple complex events simultaneously
- Strong problem solving and decision making abilities
- Ability to maintain client relationships
- Regular attendance required
Job Qualifications
- Two years hotel sales, catering or event sales experience
- Knowledge of hotel property management systems such as Delphi.fdc preferred
- Strong communication and negotiation skills
- Ability to manage complex events
- Proven ability to build client relationships
- Ability to analyze problems and make decisions
- Demonstrated sales and upselling skills
- Experience supporting event planning and execution processes
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication with internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate while handling complaints and disputes
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating issues
- Ensure high-quality service by directing and coaching staff
- Participate in customer site inspections and assist in the sales process
- Perform other duties as necessary based on business needs
- Maintain regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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