Remington Hospitality

Complex Sales Manager - El Paso DoubleTree/Courtyard

El Paso, TX, USA|Travel, Onsite

Job Overview

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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Travel opportunities

Job Description

This position is with a vibrant and customer-focused hotel that prioritizes delivering exceptional experiences to its guests. The hotel operates in a competitive market where maximizing room sales and occupancy is vital to driving profitability and sustaining business growth. As a cornerstone of the hotel's revenue-generating efforts, the sales team plays a pivotal role in securing business through both proactive outreach and seamless collaboration with other hotel departments. For professionals passionate about sales and hospitality, this hotel provides an opportunity to make a measurable impact while working in a dynamic and supportive environment.

The Sales Manager role is d... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience in sales, preferably in hospitality or related field
  • Ability to work varying schedules including nights, weekends, and holidays
  • Ability to travel as required
  • Basic computational ability
  • Regular attendance according to established guidelines
  • Ability to multitask and complete work assignments on time despite frequent interruptions
  • Strong verbal and written communication skills
  • Physical ability to sit, stand and walk for varying lengths of time
  • Ability to lift approximately 10 pounds
  • Finger dexterity to operate office equipment

Job Qualifications

  • Strong business communication and presentation skills, both verbal and written
  • Excellent sales skills by knowing and selling product in a professional and courteous manner
  • Ability to work in a high demand, sometimes high pressure environment
  • High work ethic and self-initiative
  • Strong computer skills in Microsoft Suite
  • Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
  • Ability to participate in and at times lead departmental and hotel team meetings

Job Duties

  • Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail
  • Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments
  • Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status
  • Clearly outline on booking sheets client’s room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved
  • Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements
  • Responsible for maintaining a sales quota as assigned by DOS
  • Maintain total and complete sensitivity to customer satisfaction and guests’ needs
  • Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers
  • Work in a cooperative and friendly manner with fellow associates
  • Practice a culture of guest service in all you do
  • promote courtesy, good will and a positive attitude in each and every encounter
  • Perform any reasonable request as assigned or directed by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location