Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,700.00 - $79,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Travel Discounts
Career development opportunities
Competitive incentive program
complimentary meals during shifts
Job Description
The Hilton Portland Downtown is a prestigious and iconic hotel located in the heart of downtown Portland, Oregon. Renowned for its award-winning culture and hospitality excellence, this property offers an enriching work environment where team members thrive and grow professionally. The Hilton brand is a global leader in the hospitality industry, known for its commitment to quality, innovation, and superior guest experiences. With a rich history spanning nearly a century, Hilton continues to set the benchmark in lodging services, catering to both business and leisure travelers with luxurious accommodations, exceptional amenities, and outstanding customer service.
At Hilton Portland Downtown, em... Show More
At Hilton Portland Downtown, em... Show More
Job Requirements
- Minimum of one year hospitality related experience at manager level
- Must be detail oriented
- Excellent communication skills
- Strong problem solving skills
- Ability to manage multiple priorities
- Flexibility to work varied shifts
- Ability to work under pressure and meet deadlines
Job Qualifications
- Minimum of one year hospitality related experience at manager level
- Excellent organizational and communication skills
- Strong customer service orientation
- Ability to work collaboratively with diverse teams
- Proficiency in event management systems and software
- Demonstrated leadership and coaching abilities
- Ability to handle conflict resolution effectively
- Sales and negotiation skills
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Selling and influencing both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Other duties as necessary based on business needs
- Regular attendance
OysterLink helps restaurants, hotels, and hospitality businesses hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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