Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,700.00 - $79,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career growth opportunities
Travel Discounts
complimentary meals during shifts
Short-term incentive plan
Job Description
The Hilton Portland Downtown is an iconic hotel located in the vibrant heart of downtown Portland. Renowned for its rich history and outstanding hospitality, the hotel is a landmark property that offers guests an exceptional experience with its elegant accommodations and top-tier amenities. The Hilton brand itself is synonymous with quality, innovation, and consistency, making Hilton Portland Downtown a preferred choice for both business and leisure travelers visiting the city. This hotel is deeply committed to nurturing a work environment where team members feel valued, supported, and motivated to deliver their best. With a workplace culture that has been repeatedly... Show More
Job Requirements
- Minimum of one year hospitality related experience at manager level
- Detail oriented
- Ability to communicate effectively both verbally and in writing
- Strong interpersonal skills
- Ability to manage multiple tasks and prioritize
- Availability to work flexible hours including evenings and weekends
- Proficiency with relevant event management software
- Commitment to regular attendance
Job Qualifications
- Minimum of one year hospitality related experience at manager level
- Strong organizational and communication skills
- Ability to build and maintain client relationships
- Knowledge of event planning processes and hotel systems
- Problem-solving and conflict resolution skills
- Sales and upselling experience
- Customer service excellence
- Ability to work collaboratively with cross-functional teams
- Adaptability and attention to detail
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Communicate timely to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating issues and determining the best solution
- Ensure high-quality service by communicating and assisting others to understand guest needs, providing direction, guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Perform other duties as necessary based on business needs
- Maintain regular attendance
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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