Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,700.00 - $79,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career growth opportunities
Competitive health benefits
Go Hilton travel discount program
Complimentary Meals
Job Description
The Hilton Portland Downtown is a renowned and iconic hotel located at the heart of downtown Portland, Oregon. This esteemed property is recognized for its commitment to providing outstanding guest experiences, a hallmark of the Hilton global brand. The hotel boasts an award-winning culture that fosters a supportive and inclusive work environment, making it a highly attractive workplace for hospitality professionals. Team Members at Hilton Portland Downtown enjoy a friendly and collaborative atmosphere, competitive health benefits, and numerous opportunities for professional growth and development. Additionally, the property features the Go Hilton travel discount program, offering employees the chance to explore... Show More
Job Requirements
- Minimum of one year hospitality related experience at manager level
- Must be detail oriented
- Ability to communicate effectively both verbally and in writing
- Strong organizational and multitasking skills
- Ability to work in a fast-paced environment
- Proficiency in event management software
- Flexibility to work varied hours including weekends and evenings
- Regular attendance
Job Qualifications
- Minimum of one year hospitality related experience at manager level
- Must be detail oriented
- Demonstrated ability to manage multiple projects and priorities
- Strong interpersonal and communication skills
- Knowledge of event management systems and processes
- Ability to resolve conflicts and negotiate effectively
- Proven sales and upselling skills
- Leadership and team coaching abilities
- Strong problem-solving skills
- Customer service focus
Job Duties
- Organize plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone email written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems products systems and processes
- Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts
- Selling and influencing both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high-quality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Perform other duties as necessary based on business needs
- Ensure regular attendance
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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