Complex Catering & Events Coordinator | Westin & Renaissance Columbus
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $27.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401K matching program
flexible scheduling
Travel Discounts
Exceptional benefit plan
Job Description
The Westin Great Southern and Renaissance Columbus, part of the renowned Crescent Hotels and Resorts portfolio, are premier hospitality establishments located in a vibrant area that caters to both business and leisure travelers. These hotels are recognized for their commitment to exceptional guest experiences, blending historic charm with modern amenities and upscale services. Part of a respected hospitality group known for fostering a positive work environment, Crescent Hotels and Resorts emphasize professional growth, wellness, and a culture that values each team member's unique contributions. They provide lucrative career opportunities along with comprehensive benefits to enable employees to thrive professionally and... Show More
Job Requirements
- High school diploma or GED
- At least 2 years of experience in sales, catering, or related field
- Ability to work evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Detail-oriented with excellent organizational capabilities
- Proficiency with hotel reservations and sales and catering software preferred
- Prior sales and wedding planning experience highly preferred
Job Qualifications
- A minimum of 2 years experience in a sales/catering office or related field
- High school diploma/GED
- Prior sales experience
- Wedding planning experience
- Knowledge of hotel reservations and sales and catering software programs
- Ability to work evenings, weekends, and holidays
Job Duties
- Prepares all event documentation and coordinates with sales, hotel departments and customer to ensure consistent, high level service throughout pre-event, event and post event phases
- Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events
- Acts as liaison between field sales person and customer throughout the event process
- Makes presence known to customer at all times during this process
- Is available to solve problems and/or suggest alternatives to previous arrangements
- Proactively identifies operational challenges associated with his/her event and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions
- Manages banquet and meeting space for assigned groups
- Advises sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths
- Assist sales staff in promoting hotel, developing leads and securing re-bookings
- Access and input data into a computer system to generate account history reports
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job related duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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