Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $27.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401K Matching
flexible scheduling
Travel Discounts
Exceptional benefit plan
Job Description
The Westin Great Southern and Renaissance Columbus, part of the esteemed Crescent Hotels & Resorts portfolio, are premier hospitality establishments known for delivering exceptional guest experiences. These hotels are located in bustling urban environments where elegance meets comfort, providing guests with memorable stays that combine luxury accommodations with outstanding service. Both locations are well-regarded for their commitment to quality, community, and innovation in the hospitality industry. As part of the larger Crescent Hotels & Resorts family, they prioritize associate well-being, professional growth, and creating a positive work culture that fosters inclusivity, respect, and employee recognition.
We are currently seek... Show More
We are currently seek... Show More
Job Requirements
- A minimum of 2 years experience in a sales/catering office or related field
- High school diploma/GED required
- Ability to work evenings, weekends, and holidays
- Prior sales experience and wedding planning experience preferred
- Hotel reservations and sales and catering software program knowledge desired
Job Qualifications
- A minimum of 2 years experience in a sales/catering office or related field
- High school diploma/GED
- Prior sales experience
- Wedding planning experience
- Hotel reservations software knowledge
- Sales and catering software program knowledge
Job Duties
- Prepares all event documentation and coordinates with sales, hotel departments and customer to ensure consistent, high level service throughout pre-event, event and post event phases
- Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events
- Acts as liaison between field sales person and customer throughout the event process
- Makes presence known to customer at all times during this process
- Is available to solve problems and/or suggest alternatives to previous arrangements
- Proactively identifies operational challenges associated with his/her event and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions
- Manages banquet and meeting space for assigned groups
- Advises sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths
- Assist sales staff in promoting hotel, developing leads and securing re-bookings
- Access and input data into a computer system to generate account history reports
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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