Community Relations Coordinator-Assisted Living @ Ovation Sienna Hills!
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $55,000.00
Work Schedule
Day Shifts
Benefits
Employee meal credit
Tuition Assistance
Career development opportunities
Employee assistance program
Paid Time Off
401k Retirement Plan
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
Ovation Sienna Hills is a premier assisted living community located in Washington, Utah, dedicated to enhancing the lives of its residents by fostering an environment of warmth, personal interest, and positive emphasis. As part of the Ovation family, this establishment prides itself on delivering high-quality care and service that exceeds expectations, ensuring each resident enjoys memorable moments tailored to their individual needs and passions. Ovation is deeply committed to its mission "To enhance the life of every person we serve," which is reflected in its core values including integrity, passion for quality of life, innovation, respect, diversity, continuous learning, and... Show More
Job Requirements
- High school diploma
- Experience in sales or related customer service
- Experience working with older adults preferred
- Dependable vehicle for transportation
- Ability to communicate effectively
- Knowledge of state and federal regulations related to assisted living
- Ability to manage multiple tasks and work collaboratively in a team
- Willingness to attend training and compliance programs
Job Qualifications
- High school diploma required
- Associate or bachelor’s degree in marketing or related field preferred but not required
- Experience in sales with proven ability to close a high percentage of qualified leads preferred
- Experience working with older adults preferred
- Dependable vehicle for transportation
- Training provided in company admission procedures
Job Duties
- Receive and track community relations data such as inquiries, tours, deposits, special events, advertising
- Prepare weekly reports tracking referrals, inquiries, tours, deposits, and referral sources
- Manage move-in paperwork including review for accuracy
- Handle incoming and outgoing sales and marketing calls, give property tours, and manage the move-in process according to company policy
- Comply with state and federal requirements as applicable
- Alert department managers and property team about projected move-ins, tours, and move-outs
- Communicate and verify timely readiness of apartments for move-in
- Maintain close working relationships with the team to make efficient move-in and move-out decisions
- Coordinate and execute deposit and move-in paperwork, obtain signatures in compliance with policies and regulations
- Communicate special needs of new residents to staff to ensure smooth move-in
- Update operational leaders about move-in decisions promptly
- Maintain CRM program for managing inquiries and referral sources
- Monitor, evaluate and facilitate high customer satisfaction
- Assist in developing and implementing special events and presentations targeted at community education
- Attend CRD meetings and assist in plan implementation and tracking results
- Perform all other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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