Lifespace Communities

Community Outreach Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $39,400.00 - $54,300.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Life insurance
Flexible spending account

Job Description

Lifespace Communities is a leading nonprofit senior living provider headquartered in West Des Moines, Iowa, and Dallas, Texas. With over 4,500 team members serving more than 5,100 residents across its communities, Lifespace is committed to fostering environments where seniors can live their aspirations with dignity and purpose. The organization has established a long-standing reputation for delivering personalized, compassionate care in retirement communities that emphasize connection, community, and well-being. Lifespace's culture centers around teamwork, personal growth, and meaningful mission-driven work, creating an empowering workplace where employees thrive and contribute towards enriching the lives of residents.

The Craig, located a... Show More

Job Requirements

  • Associates or bachelor’s degree required
  • Two to three years applicable experience
  • Ability to develop effective outreach strategies
  • Strong relationship-building skills
  • Excellent verbal and written communication
  • Experience with CRM systems
  • Willingness to attend community events and networking meetings
  • Public speaking capability
  • Team-oriented mindset

Job Qualifications

  • Associates or bachelor’s degree
  • Two to three years applicable experience
  • Strong communication and interpersonal skills
  • Experience with CRM tools
  • Ability to collaborate effectively with healthcare and nursing teams
  • Public speaking and presentation skills
  • Knowledge of assisted living and skilled nursing services
  • Marketing and public relations experience

Job Duties

  • Develop and execute outreach strategies to increase awareness of the community's services
  • Build and maintain relationships with hospitals, physicians, discharge planners, case managers, and other referral sources
  • Represent the community at community events, health fairs, senior expos, and networking meetings
  • Conduct tours of the healthcare center and assisted living for prospective residents, families, and referral partners
  • Collaborate with the admissions and nursing teams to ensure smooth transitions for new residents
  • Track outreach activities, referral sources, and conversion rates using CRM tools and use CRM to review leads for Assisted Living and documentation for both Health Center and Assisted Living
  • Provide education about assisted living and skilled nursing services to community partners
  • Perform public relations, marketing, and development for the community as needed
  • Maintain census at budgeted level
  • Serve as public relations agent with referring communities, soliciting feedback, and sharing information with supervisor
  • Make presentations about the community at scheduled physician networking luncheons
  • Work closely with health center and social service departments to facilitate efficient admission/transfer to Health Center from referring community to appropriate level of care

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location