Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,700.00 - $68,000.00
Work Schedule
Flexible
On-call
Benefits
medical benefits
Dental Insurance
Vision Insurance
flexible spending accounts
Life insurance
Voluntary insurance benefits
401(k) with Company Match
Employee assistance program
Paid Time Off
Paid holidays
Job Description
Redwood Communities, Inc. is a distinguished affiliate of Redwood Housing, specializing in the management of affordable multifamily housing communities across the United States. With a commitment to elevating the living standards of residents, Redwood Communities has meticulously assembled a top-tier team devoted to sustainable property management and community enhancement. The organization maintains robust partnerships with government agencies and leading non-profit entities, leveraging these relationships to ensure that housing solutions are not only accessible but also of the highest quality. Redwood Communities operates with a deep understanding of the unique challenges and opportunities within the affordable housing sector, ensuring compliance and... Show More
Job Requirements
- Bachelor’s degree in business administration, real estate, public administration, or related field preferred
- Minimum of 3 years experience as a community manager overseeing multiple properties or 500+ units
- Experience with affordable housing programs such as LIHTC and HUD
- Knowledge of HUD regulations and compliance requirements
- Proficiency in RealPage property management software and Microsoft Office
- Strong communication and leadership skills
- Ability to perform property inspections and manage maintenance requests
- Valid driver’s license and reliable transportation
- Ability to work flexible hours and respond to on-call duties
- Capability to lift and move up to 25 pounds
- Ability to work both indoors and outdoors in varying weather conditions
- Effective collaboration and team management skills
Job Qualifications
- 3+ years of experience as a community manager or higher in multifamily housing, managing more than 1 property and/or 500+ units
- Strong understanding of property management operations, budgeting, and financial reporting
- Experience with affordable housing (LIHTC & HUD, or similar programs) required
- Excellent communication, leadership, and organizational skills
- Proficiency in property management software RealPage and Microsoft Office Suite
- Demonstrated professionalism, ethics, and integrity in all aspects of work
- Effective leadership and team development capabilities
- Solid financial acumen with experience in strategic decision-making
- Skilled in resident and client relationship management, ensuring high levels of satisfaction and engagement
- Thorough understanding of regulatory compliance requirements and meticulous attention to detail
- Strong problem-solving and conflict resolution skills with a focus on practical, effective outcomes
Job Duties
- Oversee the day-to-day operations of the property in accordance with HUD regulations and company policies
- Ensure compliance with all applicable federal, state, and local laws, including Fair Housing, ADA, and Equal Employment Opportunity
- Maintain organized, accurate, and complete property records and files, both physical and digital
- Conduct regular property inspections to ensure curb appeal, safety, and upkeep standards are met
- Prepare and manage annual property budgets, monitor monthly financial reports, and control operating expenses
- Collect rents, enforce lease terms, and monitor delinquencies to ensure consistent cash flow
- Approve and code invoices in line with company procedures
- Assist with investor and ownership reporting as needed
- Ensure compliance with HUD regulations, including TRACS, EIV, MOR, REAC, and other reporting requirements
- Oversee resident certifications and recertifications (initial, annual, interim) in accordance with HUD Handbook 4350.3
- Maintain knowledge of current HUD rules, updates, and notices affecting property operations
- Work closely with compliance teams and auditors to maintain strong scores and correct findings promptly
- Maintain high occupancy through proactive marketing and resident retention strategies
- Oversee leasing activities including tours, application processing, eligibility determinations, and move-in/move-out procedures
- Ensure all advertising and leasing materials comply with HUD and Fair Housing guidelines
- Foster a positive community environment that promotes resident satisfaction and retention
- Respond promptly and professionally to resident concerns, maintenance requests, and complaints
- Coordinate resident engagement activities and maintain good communication with tenants
- Recruit, train, and manage on-site staff, including leasing, maintenance, and administrative personnel
- Conduct regular performance reviews and ensure team members meet performance expectations
- Promote a positive and professional team culture aligned with company values
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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