Redwood Housing

Community Manager - The Porter

Lansing, MI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $55,000.00 - $60,000.00
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Work Schedule

Flexible
On-call
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Benefits

medical benefits
Dental Insurance
Vision Insurance
flexible spending accounts
Life insurance
Voluntary insurance benefits
401(k) with Company Match
Employee assistance program
Paid Time Off
Paid holidays

Job Description

Redwood Communities, Inc., an affiliate of Redwood Housing, is a distinguished multifamily property management organization dedicated to managing affordable housing communities across the United States. With a commitment to enhancing the quality of life for residents, Redwood Communities has successfully assembled a best-in-class team that oversees a growing portfolio of diverse properties. The organization has forged strong partnerships with government agencies and leading non-profit organizations, reflecting its mission to elevate living standards within the communities it serves. Known for its ethical approach and excellence in property management, Redwood Communities continues to innovate in the affordable housing sector, ensuring compliance with... Show More

Job Requirements

  • 3+ years of experience as a Community Manager or higher in multifamily housing, managing more than 1 property and/or 500+ units
  • strong understanding of property management operations, budgeting, and financial reporting
  • experience with affordable housing (LIHTC & HUD, or similar programs) required
  • excellent communication, leadership, and organizational skills
  • proficiency in property management software RealPage and Microsoft Office Suite
  • valid driver’s license and insurance
  • ability to work inside and outside in various weather conditions
  • flexibility to travel to different locations as needed
  • ability to lift and/or move up to 25 pounds
  • willingness to work on-call status and flexible hours to complete job
  • high school diploma or equivalent
  • ability to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • 3+ years of experience as a Community Manager or higher in multifamily housing, managing more than 1 property and/or 500+ units
  • strong understanding of property management operations, budgeting, and financial reporting
  • experience with affordable housing (LIHTC & HUD, or similar programs) required
  • excellent communication, leadership, and organizational skills
  • proficiency in property management software RealPage and Microsoft Office Suite
  • demonstrated professionalism, ethics, and integrity
  • effective leadership and team development capabilities
  • solid financial acumen with experience in strategic decision-making
  • skilled in resident and client relationship management
  • thorough understanding of regulatory compliance requirements
  • strong problem-solving and conflict resolution skills

Job Duties

  • Oversee the day-to-day operations of the property in accordance with HUD regulations and company policies
  • ensure compliance with all applicable federal, state, and local laws, including Fair Housing, ADA, and Equal Employment Opportunity
  • maintain organized, accurate, and complete property records and files, both physical and digital
  • conduct regular property inspections to ensure curb appeal, safety, and upkeep standards are met
  • prepare and manage annual property budgets, monitor monthly financial reports, and control operating expenses
  • collect rents, enforce lease terms, and monitor delinquencies to ensure consistent cash flow
  • approve and code invoices in line with company procedures
  • assist with investor and ownership reporting as needed
  • ensure compliance with HUD regulations, including TRACS, EIV, MOR, REAC, and other reporting requirements
  • oversee resident certifications and recertifications (initial, annual, interim) in accordance with HUD Handbook 4350.3
  • maintain knowledge of current HUD rules, updates, and notices affecting property operations
  • work closely with compliance teams and auditors to maintain strong scores and correct findings promptly
  • maintain high occupancy through proactive marketing and resident retention strategies
  • oversee leasing activities including tours, application processing, eligibility determinations, and move-in/move-out procedures
  • ensure all advertising and leasing materials comply with HUD and Fair Housing guidelines
  • foster a positive community environment that promotes resident satisfaction and retention
  • respond promptly and professionally to resident concerns, maintenance requests, and complaints
  • coordinate resident engagement activities and maintain good communication with tenants
  • recruit, train, and manage on-site staff, including leasing, maintenance, and administrative personnel
  • conduct regular performance reviews and ensure team members meet performance expectations
  • promote a positive and professional team culture aligned with company values

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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