The Pennant Group logo

The Pennant Group

Community Liaison

Yuma, AZ, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $30.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule

Job Description

The Pennant Group, Inc. is a holding company that operates through independent subsidiaries offering healthcare services across the United States, including home health, hospice care, and senior living communities. Each subsidiary functions independently with its own management, employees, and assets, allowing focused and localized service delivery within their communities. Known for its commitment to quality patient care and innovative healthcare solutions, The Pennant Group supports a variety of healthcare providers dedicated to improving the lives of patients and families in diverse settings. This structure enables the company to maintain a broad reach while fostering specialized expertise at the operational level.Show More

Job Requirements

  • Bachelor's degree in marketing, business administration, or related field
  • At least three years' experience in health care marketing preferably in hospice care operations
  • Demonstrated ability to work independently to increase business targets and maintain relationships
  • Ability to market and deal tactfully with customers and the community
  • Able to maintain an organized approach to territory management and work with limited supervision
  • Demonstrates good communication, negotiation, and public relations skills
  • Demonstrates autonomy, organization, assertiveness, flexibility and cooperation
  • Ability to drive and/or have access to transportation for agency related travel
  • Must have and maintain a valid driver's license
  • Maintain automobile insurance coverage and have access to an automobile

Job Qualifications

  • Bachelor's degree in Marketing, Business Administration, or related field
  • At least three years' experience in health care marketing preferably in hospice care operations
  • Demonstrated ability to work independently to increase business targets, obtain contacts, and maintain relationships in the communities
  • Ability to market and deal tactfully with customers and the community
  • Able to maintain an organized approach to territory management and work with limited supervision
  • Demonstrates good communications skills, negotiation skills, and public relations skills
  • Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities

Job Duties

  • Generate business by creating new and maintaining existing relationships with physicians and other medical professionals, community and senior organizations, hospitals, appropriate special interest groups, discharge planners, nursing home professionals, assisted living facilities, and other potential referral sources
  • Contact, prepare and conduct sales and educational presentations for physicians, businesses and local community groups regarding home care services and benefits
  • Assist the Executive Director and/or Director of Business Development in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department
  • Monitor allocation of resources according to budgetary limitations
  • Continuously conduct market assessments and develop a comprehensive marketing plan designed to meet budgetary volume projections
  • Exceed client and internal expectations by providing daily communication and creative solutions to problems and bringing a positive attitude
  • Establish and maintain positive working relationships with current and potential referral and payer sources
  • Document all physician office visits, referral source visits, follow up, phone calls and gifts
  • Ensure all communications, messaging and branding is aligned with the culture
  • Build and monitor community, customer, and payer and patient perceptions of Southwestern Palliative Care and Hospice as a high quality provider of services
  • Perform strategic planning including identifying opportunities for additional or improved services to address customer needs
  • Maintain comprehensive working knowledge of Palliative Care and Hospice markets including government agencies, major payer groups, key referral sources, and competitor's market positioning
  • Maintain comprehensive working knowledge in the field of marketing and share information with appropriate organization personnel
  • Maintain comprehensive working knowledge of community resources and assist customers in accessing community resources should services not be provided by Cornerstone Healthcare, Inc.
  • Monitor and report cost effectiveness of marketing efforts
  • Assist patient and/or patient's family through election of benefit and admission process
  • Work closely with Care Coordination Team on any patient-related issues

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.