Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Paid holidays
Paid sick time
Paid parental leave
Healthcare benefits
401k plan
life and ADAD insurance
Job Description
WeWork is a global leader in providing flexible workspace solutions designed to empower businesses of all sizes in more than 37 countries across the world. As a pioneering company in the evolving future of work, WeWork fosters a dynamic, inclusive, and collaborative community aimed at helping members reach their full potential. Our mission centers on building a global community where individuals and organizations can thrive, innovate, and take their ideas to new heights within inspiring work environments crafted to support various professional needs. At WeWork, it's not just about office space; it’s about creating a culture that fuels creativity and... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- 2+ years of experience in hospitality
- Proficient local language and understanding of local culture
- Excellent interpersonal and networking skills
- Strong verbal and written communication skills
- Strong organization skills with the ability to multitask projects from start to finish
- Attentive to detail and able to manage tasks efficiently and effectively
- Enjoy and thrive at continually growing relationships
Job Qualifications
- Bachelor’s degree or equivalent experience
- 2+ years of experience in hospitality
- Proficient local language and understanding of local culture
- Excellent interpersonal and networking skills
- Strong verbal and written communication skills
- Strong organization skills with the ability to multitask projects from start to finish
- Attentive to detail and able to manage tasks efficiently and effectively
- Enjoy and thrive at continually growing relationships
Job Duties
- Complete scheduled, quarterly conversations with owned accounts to help them maximize the value of their WeWork membership while checking in on all members regularly to understand their ongoing experience
- Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience
- Follow up in person with all members who have submitted a bad rating for conference rooms, poorly rated a ticket, or submitted a negative response in the member experience system
- Conduct pre-move-in meetings with all new accounts to ensure a successful move in
- Complete the New Member Orientation process for all new accounts within the building
- Set up and host weekly social events that help to create a community within your location and execute value-driving events planned by the Events team when applicable
- Conduct morning walkthroughs to address any issues, escalating any recurring issues to your manager and/or relevant cross-functional teams
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: