Community Information Coordinator
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Standard Hours
Benefits
Paid holidays
sick leave
Vacation leave
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
Resources for Independence Central Valley (RICV) is a reputable organization dedicated to empowering individuals with disabilities by providing comprehensive support and resources. Founded with a mission to foster independence and self-sufficiency, RICV serves the Central Valley area, specifically Fresno, Kings, Madera, Merced, and Tulare Counties. As a community-based nonprofit, RICV focuses on education, advocacy, and services that enable people with disabilities to lead productive, meaningful lives. The organization emphasizes inclusivity, accessibility, and community involvement to create a supportive environment tailored to meet diverse needs. RICV's commitment to excellence and equity makes it a vital resource in the region, offering a... Show More
Job Requirements
- High school diploma or equivalent
- Two years experience in social services
- Strong communication skills
- Ability to maintain composure under stress
- Proficiency in Microsoft Office and Google Suite
- Availability to travel within service area
- Ability to work full-time 37.5 hours per week
- Commitment to professional conduct
- Ability to use language interpretation services
Job Qualifications
- Two years experience working in social services
- Previous knowledge or motivation to learn of the Independent Living movement and philosophy
- Personal experience with a disability preferred
- Previous knowledge of working with people with disabilities is a plus
- Strong communication collaboration organizational time management and people skills
- Ability to work in an ever changing fast paced creative environment
- Ability to learn quickly and willingness to learn new skills
- Skilled in use of Microsoft Office suite of products including Word Outlook PowerPoint and Excel
- Skilled in use of Google Suite of products including Gmail Google Calendar Google Drive Docs Slides Sheets and Forms
- Ability to effectively present information to consumers and their family staff local and state agencies and public groups about RICV services and programs
- Ability to travel throughout the RICV catchment area of Fresno Kings Madera Merced and Tulare Counties if needed
- Bi-lingual in English and Spanish preferred
Job Duties
- Assist the public in person and on the phone acting as initial point of contact to RICV
- Provide callers and walk-ins with a person-centered approach to best connect them with the RICV team member that provides the needed services
- Provide disability related and basic need emergency resources promptly and professionally
- Maintain a positive attitude and disposition even when stress levels are high
- Maintain an accessible and easy to navigate Ready Reference Guide of current community resources for Fresno Kings Madera Merced and Tulare Counties
- Represent RICV at community outreach events when needed
- Provide access to language interpretation for consumers and callers when needed by using the PROPIO Language Services and Interpretation Program
- Input calls into the MiCIL database in real time
- Attend and participate in staff meetings and gatherings
- Promote positive working relationships participate fully as a staff member of a working team and conduct organizational business in a professional manner
- Carry out other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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