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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts
Flexible work schedule
Job Description
GECU stands for Government Employees Credit Union, a community-focused financial cooperative dedicated to providing high-quality financial services to its members. With a robust commitment to financial freedom and community advocacy, GECU has built a reputation as an award-winning credit union that values integrity, accountability, and dedication. The credit union's core values—Advocate, Integrity, Accountable, Dedicated, and Passionate—are deeply embedded in its culture, shaping how the team interacts with members and each other while striving to improve the financial wellbeing of the community it serves. GECU prioritizes member-centric service and fosters a collaborative environment where employees can grow both professionally and personally.Show More
Job Requirements
- High school diploma or equivalent
- one to three years similar or related experience
- knowledge of GECU and HOAP policies, procedures, and regulatory requirements
- proficient in word processing and spreadsheet software
- good oral and written communication skills
- must be able to work numerous interruptions
- ability and flexibility to multi-task and prioritize
- assertive and resourceful self-starter
- good judgment skills
- high degree of integrity and respect for confidentiality and privacy
- ability to work independently and in a team
- able to sit for most of the day and occasionally lift up to 20 pounds, bend, squat, climb, twist, kneel, reach above and below shoulder level
Job Qualifications
- High school diploma or equivalent
- one to three years of similar or related experience
- proficient in word processing and spreadsheet software
- good oral and written communication skills
- preferably fluent in English and Spanish
- good judgment skills
- ability to work independently and as part of a team
- assertive, resourceful self-starter with analytical and troubleshooting skills
- ability to multi-task, prioritize and organize tasks concurrently while meeting deadlines
- member focused with exceptional follow-up and attention to detail
- knowledge of policies, procedures, and regulatory requirements of GECU preferred
Job Duties
- Provides administrative support to the community development department
- coordinates overall office administrative activities
- assures availability of material and equipment needed for workshops
- keeps track of class participants and prepares certificates
- prepares documents for workshop instructors
- assists the department by reporting security and maintenance issues when manager is not available
- assists with VITA site coordinators to ensure successful delivery of free tax preparation
- answers phone calls and provides information on services
- registers, tracks and follows up with interested parties for workshops and VITA training
- collects information on phone calls requesting counseling assistance and refers appropriately and/or sets appointment for counseling
- assists counselors as needed regarding various functions
- maintains calendars and schedules follow up appointments with clients
- sets up rooms for training
- serves as a VITA greeter during tax season
- receives and distributes all correspondence
- orders supplies as needed
- prepares electronic and USP mail outs
- picks up and drops off mail/makes deposits
- other duties as may be assigned or required in connection with the general operation of the credit union
- maintain and understand compliance to ensure that work complies with GECU's established policies, procedures and applicable regulations including Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC)
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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