Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $30.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
generous time off
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Tuition Reimbursement
Job Description
Connected Communities is a respected non-profit 501(c)(3) organization dedicated to fostering community growth and development through tailored programs, services, and public policies aimed at supporting residents of affordable and mixed-income housing communities. The organization acts as a backbone for collective impact, collaborating closely with its affiliate, WinnCompanies, to drive measurable positive outcomes for these communities. Connected Communities works alongside property management teams and community partners to create structured and shared goals, fund and implement collaborative strategies, and develop programs that serve the needs and interests of residents. Their work emphasizes inclusivity and empowerment, ensuring that residents have access to opportunities... Show More
Job Requirements
- High school diploma or GED equivalent
- 3-5 years of relevant work experience
- A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy
- Prior experience with a nonprofit case management/CRM software like Apricot360, Salesforce Nonprofit Cloud, CaseWorthy, CharityTracker, or Therap Services
- Prior experience in a position requiring detailed documentation and creation of reports to share with partners
- Experience with computer systems such as Microsoft Office
- Excellent customer service skills
- Ability to produce complex documents, perform analysis, and maintain databases
- A demonstrated track record of success with partner management
- Ability to multi-task in a fast-paced office environment
- Superb attention to detail
- Ability to work with a diverse group of people and personalities
Job Qualifications
- High school diploma or GED equivalent
- 3-5 years of relevant work experience
- Prior experience with a nonprofit case management/CRM software like Apricot360, Salesforce Nonprofit Cloud, CaseWorthy, CharityTracker, or Therap Services
- Prior experience in a position requiring detailed documentation and creation of reports to share with partners
- Experience with computer systems such as Microsoft Office
- Excellent customer service skills
- Ability to produce complex documents, perform analysis, and maintain databases
- A demonstrated track record of success with partner management
- Ability to multi-task in a fast-paced office environment
- Superb attention to detail
- Ability to work with a diverse group of people and personalities
Job Duties
- Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities
- Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications
- Manage property Connected Communities budget
- Review and track goals with Property Managers and Regional Managers
- Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement
- Provide direct assistance, program referrals, and 1-1 coaching when necessary to individuals and families based on assessed need
- Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn's 6 key outcome areas
- Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents
- Utilizing CONNECT, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data
- Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates
- Actively participate in professional development opportunities provided by the region, department, and Winn
- Complete wellness checks on residents
- Meet with residents 1:1 to offer support and resources as needed
- Continue the established partnership with VCU to provide resources to residents and plan events
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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