YMCA of Metropolitan Chicago logo

Community Concierge

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $16.60
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive salaries
Health Insurance
Dental Insurance
Vision Insurance
generous PTO
Paid holidays
403B Plan

Job Description

The YMCA of Metropolitan Chicago is a renowned nonprofit organization dedicated to fostering positive and lasting change within the communities it serves. With a broad range of programs and services spanning health and wellbeing, early education, violence prevention, and many community enrichment initiatives, the YMCA plays a vital role in uplifting individuals and families throughout the Chicago metropolitan area. Known for its inclusive and supportive environment, the YMCA emphasizes personal growth, community engagement, and holistic development. The organization prides itself on building safe spaces where all members of the community feel welcome and empowered to reach their fullest potential, regardless... Show More

Job Requirements

  • At least 18 years of age
  • Earned high school diploma or GED
  • Ability to work flexible hours, weekends, and/or holidays, as needed
  • Top-notch verbal, written, and interpersonal communication skills

Job Qualifications

  • Earned high school diploma or GED
  • Top-notch verbal, written, and interpersonal communication skills
  • Ability to interact confidently and professionally with diverse community members
  • Customer service experience preferred
  • Ability to handle multiple tasks efficiently

Job Duties

  • Greet community members and guests and make them feel welcome and engaged
  • Answer phones and email inquiries
  • Actively manage customer transactions
  • Support facility operations by partnering with local Community Hub leadership to ensure community spaces are clean at all times
  • Anticipate individual's needs in order to accommodate them and provide an exceptional customer experience
  • Maintain inventory of supplies and order new stock, as needed
  • Ensure front desk operations run smoothly and efficiently
  • Conduct hub tours responsive to the needs of prospective customers
  • sell memberships

A simple hiring platform for hospitality businesses.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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