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Community Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Competitive salaries
Health Insurance
Dental Insurance
Vision Insurance
generous PTO
Paid holidays
403(b) plan
Continuous learning opportunities
supportive work environment
Discounts on programs

Job Description

Indian Boundary YMCA is an integral part of the YMCA of Metropolitan Chicago, a nonprofit organization dedicated to strengthening communities through a variety of impactful programs and services. The YMCA of Metropolitan Chicago serves diverse populations by promoting health and wellbeing, early childhood education, and violence prevention, among other vital community services. By fostering an inclusive environment and supporting equitable opportunities, the YMCA continuously works toward creating long-lasting positive change in the neighborhoods it serves. The Indian Boundary YMCA is one of the key community hubs within this network, providing welcoming spaces where individuals and families can connect, grow, and... Show More

Job Requirements

  • At least 18 years of age
  • earned high school diploma or GED
  • ability to work flexible hours weekends and/or holidays as needed
  • top-notch verbal written and interpersonal communication skills

Job Qualifications

  • Earned high school diploma or GED
  • top-notch verbal written and interpersonal communication skills
  • ability to work flexible hours weekends and/or holidays as needed
  • passion for providing exceptional customer service
  • experience in customer-facing roles preferred
  • commitment to supporting diversity equity and inclusion initiatives

Job Duties

  • Greet community members and guests and make them feel welcome and engaged
  • answer phones and email inquiries
  • actively manage customer transactions
  • support facility operations by partnering with local Community Hub leadership to ensure community spaces are clean at all times
  • anticipate individual's needs in order to accommodate them and provide an exceptional customer experience
  • maintain inventory of supplies and order new stock as needed
  • ensure front desk operations run smoothly and efficiently
  • conduct hub tours responsive to the needs of prospective customers
  • sell memberships

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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