Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Disability insurance
Life insurance
Job Description
CrowdRx is a leading provider of event medical services and is part of the Global Medical Response (GMR) family of solutions. Global Medical Response is renowned for delivering compassionate and quality medical care, particularly in emergency response and patient relocation services. As a company that values its employees and places care at the core of its operations, CrowdRx and GMR emphasize a culture of professionalism, dedication, and excellence. They maintain a strong commitment to upholding fair employment practices, supporting veterans, and providing reasonable accommodations for individuals with disabilities, reflecting their inclusive and equitable work environment. The organization’s website, www.AtaMomentsNotice.com, shares... Show More
Job Requirements
- High school diploma or equivalent
- Some work experience in dispatch or customer service
- NAACS, IAMTCS certification or industry equivalent
- Emergency Medical Dispatch certification
- EMT-B or Paramedic certification
- Proficiency in dispatch software
- Strong customer service skills
- Minimum 2 years’ experience in EMS/911/Aviation dispatch or related healthcare field
- Ability to remain calm under pressure
- Ability to adapt to changing work demands
Job Qualifications
- High school diploma or equivalent
- Some work experience in dispatch or routing calls in customer service
- NAACS, IAMTCS Certification or industry accepted equivalent
- Emergency Medical Dispatch certification
- EMT-B or Paramedic certification
- Proficient in industry accepted dispatch software
- Strong customer service skills with high professionalism
- Minimum 2 years’ experience in EMS/911/Aviation dispatch or 2 years worked as EMT/Paramedic in 911 or hospital setting or 2 years customer service or dispatch with 1 year healthcare, EMS, or public safety experience
- Ability to remain calm in stressful situations
- Ability to adapt and respond appropriately to evolving work demands
Job Duties
- Meets customer needs in a prompt, professional, courteous, and respectful manner
- Serves as a resource for program partners
- Demonstrates excellent telephone skills and etiquette
- Maintains knowledge of applicable FAA regulations
- Relays flight requests rapidly and accurately to appropriate transport resources
- Participates in ongoing staff development
- Promotes patient and crew safety
- Initiates the post-accident incident plan (PAIP) when indicated
- Uses clear, concise radio communications with FCC-compliant radio etiquette
- Collaborates with operational control, maintenance, aviation, and program staff
- Adheres to Flight Com policies and procedures
- Ensures data integrity through accurate entry
- Maintains knowledge of disaster response processes and participates in evacuation exercises
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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