Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,800.00 - $68,800.00
Work Schedule
Rotating Shifts
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Tuition Assistance
Job Description
Kennesaw State University (KSU) is a renowned public institution located in the state of Georgia, ranking among the 50 largest public universities in the United States. With a rapidly growing enrollment, KSU serves around 47,000 students and offers over 190 undergraduate, graduate, and doctoral degree programs. The university is dedicated to fostering academic excellence, innovative research, and strong community partnerships, aiming to empower students to become thought leaders, lifelong learners, and informed global citizens. KSU's vibrant culture is supported by its commitment to values such as respect, integrity, collaboration, inclusivity, and accountability, making it a preferred employer and educational institution... Show More
Job Requirements
- High school diploma or equivalent
- Possession of or ability to obtain within 12 months certification as a Communications Officer through Georgia Peace Officer Standards and Training Council
- Able to work during inclement weather, 12-hour and partial shifts including on-call
- Able to handle multiple tasks or projects at one time meeting deadlines
- Able to maintain composure when talking to callers in crisis or emergency situations
- Able to work under stressful conditions
Job Qualifications
- High school diploma or equivalent
- Possession of, or ability to obtain within 12 months, certification as a Communications Officer through the Georgia Peace Officer Standards and Training Council
- Preferred undergraduate or advanced degree from an accredited institution
- Previous experience working in a Public Safety Answering Point preferred
- Knowledge of NIMS and ICS systems
- Knowledge of CPR, AED and first aid procedures
- Excellent interpersonal, teamwork, problem solving, independent judgment, organization, communication, time management, project management and presentation skills
- Proficient with Microsoft Office suite, video management software, computer-aided dispatch software and web-based applications
- Strong attention to detail and follow up skills
- Strong customer service and phone and email etiquette
Job Duties
- Receives emergency and non-emergency requests for public safety and non-public safety services
- Provides dispatch services regarding incidents and requests public safety assistance via two-way radio and/or telephone
- Requests additional resources such as fire, emergency medical services, law enforcement, tow trucks, other University personnel or services as needed
- Monitors fire alarm systems, video camera systems and incoming information/messages from government, private and non-profit sources
- Broadcasts alerts to Department of Public Safety/University Police and campus community
- Receives training and maintains applicable certifications in CPR, AED, first aid procedures, Georgia Crime Information Center/National Crime Information Center, Georgia Peace Officers Standards and Training, National Incident Management System and Incident Command System
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities