COMMUNICATIONS OFFICER

Athens, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $40,700.00 - $70,300.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Life insurance

Disability insurance

Employee assistance program

Job Description

Jackson County, located in Georgia, serves as a vibrant community that offers a blend of suburban and rural living with access to modern amenities and essential public services. The county government is committed to ensuring the safety and well-being of its residents by providing prompt and efficient emergency response services. This is facilitated through its well-organized public safety departments including Police, Fire, EMS, and the Sheriff's Department. These departments rely heavily on trained communications professionals to coordinate emergency dispatches and maintain seamless communication across various public safety units throughout the county.

The role of Communications Officer in Jackson Coun... Show More

Job Requirements

High school diploma or equivalent
Typing speed of 35 words per minute
Possession or ability to obtain Georgia POST communications officer certification
Possession or ability to obtain GCIC/NCIC certification
Valid driver's license
Ability to work flexible 12-hour shifts including nights, weekends, and holidays without restriction
Strong interpersonal and communication skills

Job Qualifications

High school diploma or equivalent
Ability to type 35 words per minute
Ability to obtain Georgia POST communications officer certification
Ability to obtain GCIC/NCIC certification
Valid driver's license
Strong verbal and written communication skills
Ability to operate multiple communication systems and office equipment
Ability to provide emergency medical instructions
Strong situational reasoning and decision-making skills

Job Duties

Receive and respond to emergency and non-emergency calls including securing caller information
Dispatch emergency and non-emergency calls to law enforcement, fire, rescue, EMS, and other public safety personnel
Answer and respond to TDD phone calls
Provide callers with emergency medical instructions such as CPR and bleeding control
Document radio traffic for various departments including police, Code Enforcement, animal control, rescue, fire, medical units, Coroner's office, life flight, and GSP
Update and maintain GCIC/NCIC databases including entering, modifying, clearing, and canceling warrants
Receive and respond to traffic stop information and process driver and vehicle information requests
Perform follow-up tasks including dispatching wrecker services, sending backup units, and contacting life flight services
Handle communication requests by contacting other counties, utility companies, emergency agencies, and shelters
Page non-emergency information and test communication systems regularly
Monitor visitor traffic and provide information to visitors and non-emergency callers
Operate radios, pagers, personal computers, and office equipment to complete essential functions

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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