Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $83,782.44 - $109,616.04
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Tuition Reimbursement
retirement pension
Free on-site parking
Paid Time Off
Employee assistance program
Job Description
The East Bay Regional Park District is a renowned public agency dedicated to preserving natural and cultural resources while providing recreational opportunities to the community. Located in California, the District manages numerous parks and open spaces, ensuring the safety and enjoyment of visitors through its robust public safety division. This division plays a crucial role in maintaining a secure environment by coordinating effective responses to emergencies and routine law enforcement needs. Known for its steadfast commitment to values such as respect, resilience, relationships, and transparency, the District fosters an inclusive workplace that champions collaboration, accountability, and public trust. As an... Show More
Job Requirements
- High school diploma or equivalent
- Two years of recent public safety dispatching experience involving heavy call volume while performing multiple tasks using a Computer Aided Dispatch system
- Possession of a valid Class C California Driver’s License with a clean driving record
- Ability to type 40 net words per minute
- Must be able to work all shifts including day, swing, and graveyard on a rotational basis including weekends and holidays
- Required to wear prescribed uniform
- Must obtain and maintain current First Aid and CPR certifications after probation
- Compliance with vaccination requirements as condition of employment
- Ability to undergo a background investigation including criminal records, credit and driving checks
- Ability to pass polygraph, psychological and medical examinations
- Must provide proof of identity and work authorization prior to employment
Job Qualifications
- Two years of recent public safety dispatching experience involving heavy call volume while utilizing a Computer Aided Dispatch system
- Possession of a valid Class C California Driver’s License with a satisfactory driving record
- Ability to type 40 net words per minute
- Skilled at multitasking
- Ability to file and prepare accurate reports
- Manual dexterity to operate telephone, radio and computer keyboard equipment
- Clear and audible English communication skills
- Ability to memorize and retain information quickly
- Physical capability including eyesight and hearing to satisfactorily complete job tasks
- Correct spelling ability
- Knowledge of the laws, regulations, and rules applicable to the assigned area
- Familiarity with operating procedures and policies of the Public Safety Division
- Strong analytical skills to reason clearly and act effectively in emergency situations
- Ability to develop and maintain productive working relationships with colleagues, other agencies, volunteers, and the public
Job Duties
- Receive telephone calls from citizens, employees or other agencies requesting general park information, police or fire assistance including 911 and other emergency calls
- Transmit and receive radio messages
- Analyze situations and dispatch the appropriate units
- Dispatch mobile units and other equipment to specified locations as ordered
- Make telephone requests for ambulance, vehicle towing, or other emergency services as requested by officers in the field
- Monitor other law enforcement and fire agencies' radio frequencies and rebroadcast pertinent information
- Operate and make minor adjustments to radio telephone transmitting and receiving equipment
- Perform varied clerical duties including typing, maintaining message logs, assisting on reports and records, filing, answering phones, and responding to inquiries from the public and other agencies
- Process police court cases and parking citations, fire, medical and field reports
- Perform data entry and retrieve data
- Collect monies from members of the public for fees related to towing, dog permits, copies of reports, or other services, or for paying fines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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