Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $20.00 - $30.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Annual Increases
Medical insurance
retirement savings plan
Life insurance
short term disability
long term disability
Paid Time Off
Job Description
Collins Aerospace is a global leader in the aerospace industry, dedicated to delivering advanced technology solutions for commercial, government, and military aviation sectors. With a rich history of innovation and excellence, the company specializes in avionics, advanced cockpit displays, vision systems, and integrated digital solutions designed to enhance flight safety, communication, and operational efficiency. Headquartered in the United States with multiple facilities worldwide, Collins Aerospace is committed to driving the future of aerospace technology and fostering an environment of collaboration and career growth. As a part of Raytheon Technologies, Collins Aerospace exemplifies a commitment to quality, cutting-edge technology, and superior... Show More
Job Requirements
- Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future
- High school diploma or GED
- Prior experience in customer service
- Ability to maintain a typing speed of 40 words per minute
- Ability to pass vision and hearing assessments
- Willingness to work mandatory shift schedules including holidays
- Ability to obtain Restricted Radiotelephone Operator Permit through the FCC
- Must pass drug and alcohol testing per FAA regulations
- Ability to perform essential functions requiring extended periods of reading multiple monitors and listening via headphones
Job Qualifications
- High school diploma or general education diploma (GED)
- Must be authorized to work in the U.S. without sponsorship now or in the future
- Prior experience in customer service
- Experience in radio communications, call center customer service, help desk, or radio dispatching preferred
- Prior experience in airline transportation services or public agency dispatching preferred
- Familiarity with technical and operational aeronautical communication terms preferred
Job Duties
- Operate HF/VHF radio, computer, and telephone communication equipment to transcribe pilot communications real-time
- Accurately relay information to Air Route Traffic Control Centers, airlines or their agents, government agencies, and other aeronautical stations
- Assist with communications between aircraft and ground support stations
- Keep Aviation Voice Service Staff and ATC Facilities updated with in-flight anomalies information
- Register for and obtain a Restricted Radiotelephone Operator Permit through the FCC if not already held
- Support a 24/7 operation with mandatory shift work including holidays
- Maintain a typing speed of 40 words per minute on an electronic keyboard
- Read information on multiple monitors and type on a color-coded keyboard for eight or more hours daily
- Hear independently in each ear and distinguish information through headphones for extended periods
- Pass vision and hearing assessments as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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