
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.77
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule
Job Description
The City of Temple is a vibrant and growing community located in the heart of Central Texas, renowned for its commitment to promoting tourism and enriching the visitor experience. As a dedicated municipal government entity, the City of Temple is focused on enhancing local economy through diverse visitor attractions, cultural events, and business development initiatives. The city's Destination Marketing Division plays a crucial role in these efforts by promoting the city’s unique offerings to tourists, regional visitors, and event organizers. With a focus on hospitality, strategic marketing, and community engagement, the City of Temple actively supports sustainable tourism and event-driven... Show More
Job Requirements
- Combination of education and experience equivalent to Bachelor's degree in Tourism, Hospitality, Marketing, or related field
- valid driver's license
Job Qualifications
- Experience in hospitality, sales, marketing, content creation, newsletter writing, digital photography, website CRM/CMS, social media platforms
- outside sales experience
- industry credential such as Certified Destination Management Executive or related hospitality/tourism professional certification preferred
Job Duties
- Prepares individual visitor fulfillment mailings requested via website, telephone, or USPS
- prepares and distributes fulfillment to area businesses, attractions, hotels
- prepares and distributes fulfillment to regional lodging properties
- liaises with Texas Welcome Centers as necessary
- maintains quantities of visitor fulfillment and related shipping materials
- maintains list of fulfillment content edits and updates
- prepares fulfillment bags/materials for incoming conferences and tournaments
- provides on-site hospitality/concierge table as assigned
- manages set-up, fulfillment materials, and tear down
- reviews daily visitor inquiries via website, voicemail, USPS, and adds to CRM database
- maintains visitor email database for e-newsletter program
- works with area businesses on training and knowledge of website extranet
- assists with website content development
- maintains Tour Texas website listing
- fulfills leads from Tour Texas website
- researches and submits event listings to key publications and partner websites
- assists with coordination of Ask Fred and All Aboard programs
- develops and maintains visitor business stakeholder relationships
- assists with downtown events programming and other projects
- assists Destination Marketing team with various projects and administrative tasks
- participates in off-site trade shows including organization and follow-up
- prepares ongoing reports for Tourism Division Director
- improves operations and streamlines work processes
- remains current with industry trends and technology
- participates in professional organizations and marketing groups
- follows city policies, procedures, and safety guidelines
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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