Job Overview
Employment Type
Hourly
Compensation
Type:
Salary
Rate:
Range $42,700.00 - $61,800.00
Work Schedule
On-call
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
Air Methods is a leading provider of air medical transportation services, known for delivering critical care and rapid transport to patients in need across various regions. As a company grounded in safety, communication, and healthcare expertise, Air Methods operates Air Methods Communications (AirCom), which serves as a vital communications hub connecting flight crews, pre-hospital healthcare providers, and other emergency responders. This ensures seamless coordination of air medical flights, flight following, and emergency response logistics that ultimately save lives and improve patient outcomes.
AirCom specializes in managing the complex flow of information necessary for successful air medical transportation. Their communications sp... Show More
AirCom specializes in managing the complex flow of information necessary for successful air medical transportation. Their communications sp... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to two years related experience and/or training or equivalent combination of education and experience
- 1-2 years dispatch experience or experience with medical terminology used by Emergency Medical Technician or CNA
- Ability to work 12-hour shifts and be on call as required
- Regular scheduled attendance
- Compliance with policies and procedures as defined in the Employee Handbook AirCom Policy and Procedure Handbook and customer defined policy and procedure
- Ability to present a professional image on the telephone and radio
Job Qualifications
- High school diploma or general education degree (GED)
- One to two years related experience and/or training or equivalent combination of education and experience
- 1-2 years dispatch experience or experience with medical terminology used by Emergency Medical Technician or CNA
- Ability to present a professional image on the telephone and radio
- Ability to multi-task efficiently and work in a fast-paced environment
- Advanced customer service and phone skills
- Excellent written and verbal communication skills
- Ability to be a team player with a professional attitude
- Ability to take and relay reports accurately
- Strong interpersonal skills and a high degree of collaboration at all levels
- Intermediate proficiency with Microsoft Office Suite including Word Excel PowerPoint and Outlook
- Preferred certifications include NAACS EMT-B EMT-A EMT-P CAN LMT or Pilot Certificate
Job Duties
- Coordinate all flight coordination information including computer data entry
- Responsible for flight following from lift off to touch down following all FAA and company regulations
- Responsible for initial communications of public private and flight-related calls coming into AirCom
- Responsible for communications between pre-hospital health care providers and the receiving institutions
- Promote communication between Communications Specialists members of Flight team and outside agencies
- Assist in training new employees
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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