Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
On-call
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Life insurance
Job Description
Air Methods Communications, also known as AirCom, is a vital component of Air Methods, a leader in the air medical transport industry. Air Methods specializes in providing critical air transportation services for patients requiring urgent medical care, connecting pre-hospital health care providers with receiving institutions via advanced communication systems. The company operates with a strong commitment to safety, regulatory compliance, and high customer service standards, supporting life-saving missions across various regions. As a recognized leader in medical transport, Air Methods ensures that its communication centers work seamlessly to coordinate the logistics of each transport mission, enabling efficient and timely transfers... Show More
Job Requirements
- High school diploma or general education degree GED
- One to two years related experience and or training or equivalent combination of education and experience
- Ability to work 12-hour shifts including night shifts starting at 5 pm
- Ability to multitask and work in a fast-paced environment
- Strong communication skills both written and verbal
- Regular scheduled attendance
- Compliance with policies and procedures as defined in employee handbook and AirCom policy and procedure handbook
Job Qualifications
- High school diploma or general education degree GED and one to two years related experience and or training or equivalent combination of education and experience
- 1-2 years dispatch experience or experience with medical terminology used by Emergency Medical Technician or CNA
- Ability to present a professional image on the telephone and radio
- Ability to multi-task efficiently works in a fast-paced environment on multiple projects and has a strong attention for detail
- Advanced customer service and phone skills
- Excellent written and verbal communication skills
- Ability to be a team player with a professional attitude
- Ability to take and relay reports accurately
- Strong interpersonal skills and a high degree of collaboration at all levels
- Intermediate with Microsoft Office Suite including Word Excel and PowerPoint and Outlook
- NAACS EMT-B EMT-A EMT-P CAN LMT or Pilot Certificate preferred
Job Duties
- Coordinate all flight coordination information including computer data entry
- Responsible for flight following from lift off to touch down following all FAA and company regulations
- Responsible for initial communications of public private and flight-related calls coming into AirCom
- Responsible for communications between pre-hospital health care providers and the receiving institutions
- Promote communication between Communications Specialists members of Flight team and outside agencies
- Assist in training new employees
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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