Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $42,700.00
Work Schedule
On-call
Fixed Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Life insurance
Disability insurance
Job Description
Air Methods Communications (AirCom) is a critical component of Air Methods, Inc., a leading provider in air medical transportation services across the United States. Air Methods specializes in rapid emergency medical support via helicopter and turbo-prop aircraft, ensuring patients in critical condition receive swift and expert medical care during transit. As a part of this dynamic and mission-critical environment, Air Methods Communications facilitates essential communication between flight crews, healthcare providers, and other critical stakeholders, enabling precise coordination for life-saving missions.
AirCom operates as the communication hub that connects aircraft flight crews, pre-hospital healthcare providers such as EMTs and hospit... Show More
AirCom operates as the communication hub that connects aircraft flight crews, pre-hospital healthcare providers such as EMTs and hospit... Show More
Job Requirements
- High school diploma or general education degree (GED)
- one to two years' related experience and/or training
- ability to work 12-hour shifts
- ability to be on call as required
- regular scheduled attendance
- compliance with policies and procedures as defined in the Employee Handbook, AirCom Policy and Procedure Handbook, and customer defined policy and procedure
- ability to present a professional image on the telephone and radio
Job Qualifications
- High school diploma or general education degree (GED)
- one to two years' related experience and/or training or equivalent combination of education and experience
- 1-2 years dispatch experience or experience with medical terminology used by Emergency Medical Technician or CNA
- ability to present a professional image on the telephone and radio
- ability to multi-task efficiently and work in a fast-paced environment
- advanced customer service and phone skills
- excellent written and verbal communication skills
- ability to be a team player with a professional attitude
- ability to take and relay reports accurately
- strong interpersonal skills and a high degree of collaboration at all levels
- intermediate proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook
- preferred certifications include NAACS, EMT-B, EMT-A, EMT-P, CAN, LMT, or Pilot Certificate
Job Duties
- Coordinate all flight coordination information, including computer data entry
- responsible for flight following from lift off to touch down, following all FAA and company regulations
- responsible for initial communications of public, private and flight-related calls coming into AirCom
- responsible for communications between pre-hospital health care providers and the receiving institutions
- promote communication between Communications Specialists, members of Flight team and outside agencies
- assist in training new employees
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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