Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
On-call
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Employee assistance program
Disability insurance
Job Description
Air Methods Communications (AirCom) is a key division of Air Methods, an industry leader in air medical transport services across the United States. Air Methods specializes in providing rapid emergency medical transportation to critically ill or injured patients, utilizing a fleet of aircraft alongside ground-based support teams to ensure seamless patient care and rapid response times. AirCom acts as the vital communications hub that supports these complex operations by coordinating flight activities, healthcare providers, and ground receiving facilities. This makes AirCom essential for maintaining safe, efficient, and timely air medical services. The organization emphasizes safety, professionalism, and operational excellence in... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to two years related experience and/or training
- Ability to work 12-hour shifts including night shifts with 5pm start time
- Regular scheduled attendance
- Ability to be on call as required
- Compliance with Employee Handbook and AirCom policies
- Meet company employment practices and policies
Job Qualifications
- High school diploma or general education degree (GED)
- One to two years dispatch experience or experience with medical terminology used by Emergency Medical Technician or CNA
- Ability to present a professional image on the telephone and radio
- Ability to multi-task efficiently and work in a fast-paced environment
- Advanced customer service and phone skills
- Excellent written and verbal communication skills
- Ability to be a team player with a professional attitude
- Ability to take and relay reports accurately
- Strong interpersonal skills and a high degree of collaboration at all levels
- Intermediate proficiency with Microsoft Office Suite including Word, Excel, PowerPoint and Outlook
- Preferred certifications include NAACS, EMT-B, EMT-A, EMT-P, CAN, LMT or Pilot Certificate
Job Duties
- Coordinate all flight coordination information, including computer data entry
- Responsible for flight following from lift off to touch down, following all FAA and company regulations
- Responsible for initial communications of public, private and flight-related calls coming into AirCom
- Responsible for communications between pre-hospital health care providers and the receiving institutions
- Promote communication between Communications Specialists, members of Flight team and outside agencies
- Assist in training new employees
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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