The Grand America Hotel logo

The Grand America Hotel

Communication Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $63,900.00 - $94,400.00
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Grand America Hotels & Resorts is a luxury hotel and resort company known for its exceptional service, elegant accommodations, and distinguished hospitality experience. The company operates a portfolio of prestigious properties that emphasize refined service and memorable guest experiences in some of the most sought-after travel destinations. Grand America Hotels & Resorts is dedicated to delivering excellence through every interaction, whether it be through their exquisite resort facilities, high-end dining experiences, or comprehensive event services. As a leader in the hospitality industry, Grand America continues to innovate and elevate guest experiences by investing in quality service and maintaining its reputation... Show More

Job Requirements

  • Four-year college degree in communications, marketing or related business degree
  • Four years of communications experience
  • Two years in leadership role focused on team development
  • Ability to work with various stakeholders and clearly communicate goals to leadership
  • Proficient with Microsoft Office

Job Qualifications

  • Four-year college degree in communications, marketing or related business degree
  • Four years of communications experience
  • Two years in leadership role focused on team development
  • Ability to work with various stakeholders and clearly communicate goals to leadership
  • Proficient with Microsoft Office

Job Duties

  • Conducts regular check-ins with business and agency partners to create comprehensive communication strategy for GAHR portfolio
  • Responsible for press releases and other forms of communications
  • Lead strategic planning and execution of content including website content, blogs, digital marketing materials, and other content assets supporting brand positioning and digital visibility
  • Partner with agencies to understand and execute SEO and AI Optimization strategies
  • Guide and develop partnerships with property stakeholders, agencies, and media outlets focused on driving earned media results and content performance across Grand America portfolio
  • Build comprehensive book of media relationships and coordinate media trips for properties across Grand America portfolio
  • Lead public relations and influencer strategy and execution to grow all brands within the Grand America portfolio
  • Execute local PR initiatives and crisis management protocols
  • Serve as a Subject Matter Expert for social tools engagement and reputation management
  • Execute social engagement and reputation management strategies across platforms
  • Lead effectively through matrixed organizational structures
  • Demonstrate emotional intelligence, openness to change, and willingness to collaborate across multiple departments and properties
  • Oversight of media pages and content across websites in partnership with marketing team, ensuring SEO/AIO optimization and brand consistency

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location